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IT Apprentice (Ligentia)

Employer
Estio Training
Location
Leeds, West Yorkshire
Salary
£15,000
Closing date
17 Dec 2022

View more

Specialism
IT
Sector
Technology
Role Type
Apprenticeship
Start Date
December
Duration
12-18 months

Job Details

Level 3 Information Communications Technician

About the company:

If you’ve watched the news or read the headlines over the past 2-3 years you can’t have missed growing recognition of just how important global supply chains are in supporting our daily lives.

Ligentia operates right at the heart of this dynamic and demanding industry, helping develop more sustainable and agile support chain for some of the worlds most sophisticated retailers and best-known brands, plus plenty of other companies besides.

With expert teams and clever technology, we support customers across sectors including retail, consumer goods brands, automotive and healthcare – solving problems and making sure their goods arrive on-time and in-full, reliably, efficiently, cost-effectively and increasingly, sustainably.

We’ve got some pretty amazing people making it happen. With expert teams in Asia, Australia, Europe, UK and USA made up of over 1300 colleagues spread throughout 30+ countries.

Their talent, tenacity and can-do approach combines seamlessly with software and services to support the whole supply chain, end-to-end.  From origin to destination and every point in between; ably supported by a network and community of high-quality partners, to ensure that we deliver what we promise, wherever in the world and whenever that may be.

Our growth story has been strong and consistent, with accelerated expansion in the last 3 years, including investment from Equistone Partners Europe secured in February 2021 and the acquisition of Poland-based VGL Solid Group in October 2022.

In short, Ligentia is a great place to be right now, if you want harness your own knowledge and talents to make an impact and enjoy growing and collaborating with like-minded people.

Job Description:

The ICT apprentice will have a range of duties in their own area assisted by the Group IT team.

These will include:

  • Assisting with the provision of first- and second-line IT support to Ligentia Group.
  • Assisting with the build and deployment of key IT equipment for both users and offices.
  • Monitoring and supporting key Ligentia platforms and systems.
  • Working on the deployment of a number of optimisation and security projects.

Your duties and responsibilities in this role will consist of:

  • Support User base of Ligentia employees via helpdesk portal and telephone.
  • Office 365 console administration.
  • Problem solving, troubleshooting and manage workflows.
  • Set up and configuration of Smartphone mobile devices to the organisation.
  • Cabling and connectivity.
  • Active Directory administration: create new user accounts, amend permissions, and reset network and applications passwords.
  • Maintain an asset register with new devices and WEEE disposal.
  • Meet and greet our user base. Perform scheduled appointments and tasks.
  • Site visits to other Ligentia offices.
  • Side projects and shared learning with other departments.

Qualifications:

  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Skills/Personal Qualities Required:

  • Good Communication Skills - Building good relationships is fundamental to the delivery of services.
  • Organisational Skills - The ability to manage your own workload and to work to team and project deadlines.
  • Teamwork and Cooperation - The ability to work flexibly in a team and contribute to a supportive work environment.
  • Adaptability and flexibility - Apprentices work in fluid, fast-paced & exciting environments. These skills are vital to responding to situations in the workplace.

Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintaining system performance
  • Maintain regulatory, legal and professional standards.
  • Support the information systems needs for your business.

Company

We are an IT and Digital apprenticeship provider, specialising in bringing high quality training to digital apprenticeships across England. We offer level 3 and 4 apprenticeships in IT, Software Development, Software Testing, Cyber Security, Data Analysis, Digital Marketing and Business Analysis.

We bring people together: we partner with employers to create digital apprenticeship opportunities, and work hard to find the talent to fill these roles.
We bring new skills to the nation: our trainers have all worked within the industry, so they’re the best people to transfer the skills you need.

We help you start your dream career: our digital apprenticeships provide you with the skills and qualifications, as well as the experience, you’ll need to kickstart your career in an industry you love

Company info
Telephone
01133 500 333
Location
Estio Training
Leeds House
2 New Lane
Leeds
LS11 5EB
GB

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