So what is a Wellbeing Assistant and why might you be right for the role? Encompassing the operations and presentation of our venues, interacting with our supporters and ensuring they are safe and happy, this role is about contributing to everyone's wellbeing. I need to know:
Are you an enthusiastic individual with a positive, customer focused attitude?
Do you have experience of working in a customer-driven environment?
Can you inspire, encourage and motivate our customers to be more active in a safe environment?
If you are confident, self-motivated, enjoy working with a BRILLIANT team of campaigners (staff) and are a great conversationalist then we'd love to hear from you!
- Safe Supporters and Campaigners; minimising the risk of COVID transmission
- Delivering venue cleanliness standards to the highest level.
- Following safety and operational procedures
- Giving excellent supporter service in a professional manner, which encourages repeat visits.
We need you to work flexibly and across all opening hours, from early morning to late in the evening (on a rotational basis).
You will be enrolled on a Leisure Team Member apprenticeship programme which takes approximately 18months to complete as well as completing the following qualifications throughout the length of your apprenticeship:
- National Pool Lifeguard Qualification (NPLQ)
- First Aid at Work (Level 3)
- STA Award in Teaching Swimming
- STA Certificate in Teaching Swimming
- Level 2 Gym Instructor
You'll receive day to day training at the swim centre and a blended social learning experience for your qualification. This will be delivered on a 121 basis in your workplace by one of our expert trainers every 4-6 weeks via face-to-face visits or remotely over telephone or Zoom.
The apprenticeship is a structured, learner and employer focused development programme designed to create opportunities for lifelong knowledge, skills, and behaviours.
You'll be assigned an Apprenticeship Mentor who will support you alongside your Manager and Assessor throughout your training and in the run up to your End Point Assessment.
They will coach you from your first day and facilitate your 20% off job training as well as support you with your practical and online assessments.
At St Marys School Sports Centre - Calne you will be studying towards your Leisure Team Member Apprenticeship Level 2 Standard over the course of 15 months.