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Office Administrator Apprentice

Kent Training & Apprenticeships
Folkestone, Kent
£144.30 per week
Closing date
29 Dec 2022

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Role Type
Apprenticeship, Advanced
Start Date

Employer Description

The Primary School is part of the schools Academies Trust. The school occupies a very pleasant site near an Ancient Church in the village. We are a “good” school, and we aspire to be outstanding. We have a supportive and friendly team of school leaders, teaching staff, support staff and governors. We believe in nurturing and developing our staff, supporting them to achieve their goals and career progression, through peer support, coaching and CPD.

Travel Information: 

Folkestone Central Railway Station (Stop B)
Bus 16 gold Canterbury - 5 min (3 stops)
To stop Black Bull then 8 min walk

Description of Vacancy

We are looking to recruit an enthusiastic Receptionist/Administration Apprentice to our school to support our busy front office. The post holder has day to day contact with the Headteacher, staff, pupils, parents and Governors, as well as staff from the Area Education Office, other Kent County Council Departments, the Department for Education and other agencies, other schools and local playgroups, the local community and representatives of a wide variety of goods and services.

The role will include all aspects of delivery and administration for a large primary school. You will be required to support the executive management team as well as deal with the individual needs of class teachers.

  • Undertake a diverse range of secretarial duties to ensure well presented and accurate correspondence, reports and other documentation
  • Provide a first point of contact for pupils and parents at reception and via telephone.  Deal with any problems that arise in the first instance or refer them on to ensure that problems are dealt with effectively
  • Maintain and update all pupil database files and staff files for absence, documents, correspondence and Department for Education and Employment forms, including forms for other agencies, to assist the Headteacher and teaching staff
  • Collate and monitor applications for admissions, including new intake of pupils; provide prospective parents with information on the school; enter new intake onto the Pupil Database, ensuring that the necessary procedures are complied with
  • Complete relevant forms for pupils leaving the school; update the Pupil Database; and send pupils files and record cards to the relevant secondary schools to ensure that procedures are complied with
  • Collate numbers of pupils requiring meals, process paperwork for free school meals and put in orders to ensure that all pupils requiring school meals receive them. Update ‘dinner money’ spreadsheet to ensure correct financial procedures are followed
  • Undertake the recording and banking of all monies in connection with swimming, school uniform, school journeys, dinner moneys and outings in order to comply with financial regulations and audit procedures
  • Deal with any emergency issues in the absence of office colleagues to ensure the efficient running of the school office is maintained
  • Organising the running of school clubs and school trips
  • Liaising with teachers, parents, and other professionals including social workers



Weekly wage £144.30 per week. Term time only


Monday to Friday, Total - 30 hours per week 

20% paid time during working hours is given to complete training, referred to as “Off the Job Training”

Skills Required


  • Good communication and interpersonal skills
  • A confident telephone manner
  • Problem-solving skills
  • The ability to work with children
  • Familiarity with computers and software programmes
  • The ability to work well as part of a team
  • The ability to remain calm under pressure

Personal Qualities


  • The ability to keep sensitive information confidential
  • Good literacy skills
  • Good numeracy skills
  • Good organisational skills
  • Tact and diplomacy
  • Patience
  • Willingness to use own initiative

Qualifications Required

GCSE Level 9 - 4 (or  Grade A - C) in English and Maths. Or equivalent qualifications in these subjects.

Training Provided

On the job training with the employer whilst working towards the Apprenticeship Standard – Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

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