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Customer Service Advisor

Employer
Moneypenny
Location
Moneypenny Moneypenny Western Gateway Wrexham Wrexham LL13 7ZB
Salary
£6.83
Closing date
9 Dec 2022

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Specialism
Sales / Customer Service
Sector
Unspecified
Role Type
Apprenticeship, Intermediate
Start Date
Ongoing
Duration
Undisclosed
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About the apprenticeship

Duties

Promptly and efficiently handling inbound phone calls and relaying messages to clients
Working to agreed timescales, ensuring clients never miss a call
Entering call information into our system in an accurate and timely manner
Delivering the highest levels of customer service to clients

Requirements

Skills

Fabulous attitude towards delivering exceptional customer service over the phone
Confident telephone manner with excellent communication and interpersonal skills
Accurate and timely data entry skills

Qualifications

A-C in math's and English

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Coleg Cambria

Training provider course:
L2 Diploma in Customer Service

About the employer

Moneypenny
Moneypenny
Western Gateway
Wrexham
Wrexham
LL13 7ZB

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

In office
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