Promptly and efficiently handling inbound phone calls and relaying messages to clients Working to agreed timescales, ensuring clients never miss a call Entering call information into our system in an accurate and timely manner Delivering the highest levels of customer service to clients
Fabulous attitude towards delivering exceptional customer service over the phone Confident telephone manner with excellent communication and interpersonal skills Accurate and timely data entry skills
A-C in math's and English
Welsh Spoken Skills: No Welsh Written Skills: No
Training provider: Coleg Cambria
Training provider course: L2 Diploma in Customer Service
About the employer
Moneypenny Moneypenny Western Gateway Wrexham Wrexham LL13 7ZB
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.