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IT Support Apprenticeship

Professional Apprenticeships
Bedminster, Bristol
Closing date
12 Dec 2022

View more

Construction & Property, Technology
Role Type
Apprenticeship, Advanced
Start Date
12-18 months
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Job Details

This is an incredible opportunity to join a leading employer with a great reputation and track record in supporting apprentices. MD Group are looking for an ICT Apprentice to join their growing IT team. Working with this small, friendly team with years of experience, you’ll learn all about IT support, including repairs and hardware.


This exciting role will teach you how to provide 1st line support to employees, as well as escalating to 2nd and 3rd line. Working in this varied role, you’ll learn a vast range of knowledge to build on your passion for IT.

You will learn:

  • Setting up new users and removing old ones
  • Providing assistance for the in-house app including building and support
  • Hardware repairs
  • Software installs and upgrades
  • General tech support


During your apprenticeship, you will be studying towards your L3 Information Communication Technician Award, delivered by Professional Apprenticeships, who were voted the region’s best training provider & have achieved the highest Ofsted rating.

During this advanced apprenticeship, you will learn a vast range of knowledge, skills & behaviours, covering topics such as IT security, data, remote infrastructure, maintenance processes & the elements & architecture of computer systems & so much more.


MD Group place their people at the heart of everything they do and recognise the importance of professional development. With a great record in supporting and progressing apprentices, there will be opportunities for career progression beyond your apprenticeship for the right candidate. This is an incredible opportunity to start a rewarding career with a great employer.


MD Group are a leading building maintenance specialist. They work with Local Authorities and Housing Association landlords to build, maintain and renew the homes, and buildings in their care. They take pride in the welcoming atmosphere they create for employees, and you can look forward to things like team socials, dress down Fridays, gaming nights and team breakfasts. They recognise the importance of wellness and look forward to welcoming you into this fantastic team of people!


We're Professional Apprenticeships, a South West based apprenticeship provider, with a mission to help applicants find and secure their dream apprenticeship! 

Although we have over 50 years’ experience between us now, we were once former apprentices ourselves. So we know first-hand the possibilities unlocked by a well-planned apprenticeship.

There are many misconceptions about apprenticeships. Today young people visualise apprenticeships as a viable alternative to university. Over 8,000 local businesses employ apprentices to further develop their workforce.

We place more emphasis on the recruitment and matching process to ensure that both the young person and business can be sure they find the perfect match.

Check out our current apprenticeship vacancies now!

Find Us
0117 422 4000
Filwood Green Business Park, 1 Filwood Park Ln,
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