This job has expired

Helpdesk Support IT Apprentice

QA Apprenticeships
SL4 4LE, Windsor
£13,000 to £17,000 per annum.
Closing date
2 Jan 2023

View more

Technology, Telecommunications
Role Type
Apprenticeship, Advanced
Start Date
12-18 months
You need to sign in or create an account to save a job.

Job Details

Employer description:

GP Computers was established in 2011 to provide IT support to business in the southeast of England. The company employs around 12 people with the main base of operations being in Windsor, a remote office near Oxford and a call centre in Europe.

GP Computers provides many services to its customers ranging from IT Support, Online marketing, website development, call centre services, infrastructure design and implementation as well as repairs of computers and laptops etc.


GP computers is looking to hire an apprentice to join the IT Support team in Windsor.

You, the candidate, will have the opportunity to learn and develop via practical use of your skills and gain knowledge from the team while you complete the IT Support apprenticeship.


£13,000 to £17,000 per annum.

Key responsibilities:

  • Trouble shooting issues with Laptops, PCs, mobile phones and tablets
  • Providing remote and onsite support to customers
  • Configuring networking equipment
  • Installation of IT equipment & structured cabling
  • Answering the phone and logging service requests in our CRM

Desired skills and attributes:

  • Self-motivated with the ability to get on well with customers
  • Have a confident and professional approach to their work
  • Have a commitment to learning new processes
  • Good interpersonal skills
  • Good team player
  • The ability to prioritise work loads 


  • Holding a Full UK Driving licence is a requirement as travelling to client sites is part of the role

Entry requirements:

The entry requirements for this Azure Cloud Support Specialist programme are as follows:

  • 3 GCSE’s (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. 

Find out more here:

Working week: 

40 hours per week, 

8:30am until 5:30pm, Mondays to Fridays. 


Once the apprenticeship is completed, for the right candidate, there is opportunity to become a full time 1st Line Support - with a salary that can increase from £20,000 to £25,000 per annum. 

Important Information:

QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education.

To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.


QA Apprenticeships is the first Ofsted 'Outstanding' rated IT apprenticeships provider, as well as 3-time consecutive winner of Apprenticeship Programme of the Year (2012, 2013 and 2014). According to Ofsted, we deliver "world-class" apprenticeship programmes with "exceptionally well qualified" staff. Most of our apprentices "deliver a high standard of work for their employers and exceed expectations, often finding better ways of working and reducing costs".

Why choose QA Apprenticeships?

  • The first IT apprenticeships business rated Ofsted Outstanding
  • 100% of QA apprentices have jobs from day one of their 12–14 month apprenticeship programmes
  • 94% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average (National Apprenticeship Service 2012)
  • We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012, 2013 & 2014
  • Leading apprenticeship partner for Microsoft, Oracle, HPE, Cisco and Association of Project Management


Find Us
Rath House 55-65 Uxbridge Road
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert