Pastoral Support Administrator (Level 2/Intermediate)

Chatham, Kent
£3.70 - £5 per hour (depending on experience). This will be paid pro rota
02 Jan 2019
02 Feb 2019
Start Date

Employer Description

Holcombe Grammar School are a successful grammar school for students aged 11-18 with a long standing reputation for being a supportive and caring environment in which to teach and learn. We have seen significant developments in recent years resulting in achieving excellent results for our students.  As part of the Thinking Schools Academy Trust we aim to guide our students to become successful, well rounded and confident individuals with the ability to achieve their personal best.


Description of Vacancy

This is an exciting, unique opportunity for a motivated apprentice to work alongside the Manager of Student Services.  You will assist with the efficient and effective Student Services provision throughout the school. This can be varied, from general administrative duties and updating records through to liaising with external agencies regarding pupil wellbeing and attendance.

Accountable for:

Assist with the provision of administrative support/typing. This includes administration and pastoral support as required, supervision of students throughout the day, preparation and collation of student information.

Maintaining a visible present about the Academy throughout the day.  Supervision of students attending breakfast, lunch and after-school clubs.  Log incidents using database, attending incidents as reported

Review targeted students and contribute to log/target setting

Liaison with parents, carers, HOYs/HODs as appropriate

Supervision of detentions as required, enforcing rules/uniform code

To support Teaching and Learning in maintaining good order throughout the Academy day

Adherence to behaviour management policy, rewards policy

To be a designated first aider on site

Key Responsibilities:

To work alongside the Manager of Student Services ensuring high standards of punctuality, attendance and behaviour and Learning

Assisting with the provision of administrative support for student services

Maintain and update student records as appropriate

To work alongside the Attendance Improvement Manager to receive, record, and monitor all attendance for all year groups

To work with the Student Safeguarding Officer, following the correct policies and procedures to ensure all students achieve and are safe

Respond and assist students at break, lunch, and after school with any issues they may have

Assist with paperwork required by the Manager of Student Services, including filing and photocopying

Maintain and update student records on Sims and update student filing systems

To liaise with outside agencies as appropriate

To assist with the productions of high quality and timely reports, profiles, portfolios, curriculum statements, references and career guidance, concerning student progress and attainment

Promotion of high standards of behaviour and learning, supporting and monitoring interventions for behaviour, learning, attendance, achievement.

Monitor students in alternative provision

Keep daily log of incidents using database for diagnostic purposes

Breakfast/Break/Lunchtime Facilitator

Liaising with parents/carers

Filing behaviour related forms

Keeping record systems

Mentoring and advising students where necessary

Participating in training and development programme

Liaise between teachers and students to arrange detentions

Attend meetings where necessary

Enforce uniform rules

Working with Students:

Maintain confidentiality inside and outside the workplace

Understand and apply school policies


To adhere to Academy dress code presenting a professional image to students, parents/carers, governors and the wider community



37 per week, between 39-42 weeks per year.


Desired Skills

Confident in use of Microsoft Office packages

Knowledge of SIMs is desirable, but not essential

Office administration experience desirable

Excellent verbal and written communication skills


Personal Qualities

Good interpersonal skills

Confident and friendly telephone manner

Good organisational and time management skills and the ability to cope with interruptions.


Qualifications Required

Good standard of literacy, numeracy and communication skills. 5 GCSEs including English and maths.


Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.


Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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