Pre-Registration Trainee Pharmacy Technician

Job summary

This is an exciting opportunity to join a pro-active and forwarding thinking team at Bordesley East Primary Care Network and Pan Pharmacy.

The Pre-registration trainee Pharmacy technician will play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines. Pharmacy technicians core role responsibilities will cover clinical, and technical and administrative categories.

The role involves two years of apprenticeship training across two organisations, Bordesley East PCN and Pan Pharmacy. The training involves blended learning, combining e-learning, virtual classrooms and videos as well as spending time with a training supervisor.

In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the community pharmacy and the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

Main duties of the job

Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care across the district. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice.

Clinical

Once qualified as a registered pharmacy technician you will undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively. Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.

About us

About us

The PCN is made up of 5 member GP practices serving over 30,000 patients. We offer services ranging from Social Prescribing, Physiotherapists, Paramedics and Clinical Pharmacists to make a range of services more accessible to our patients.

The Pharmacy Technician will work for Bordesley East PCN and Pan Pharmacy

Date posted

05 December 2022

Pay scheme

Other

Salary

Depending on experience

Contract

Apprenticeship

Duration

2 years

Working pattern

Full-time

Reference number

A2156-22-4320

Job locations

4 Willard Road

Birmingham

B25 8AA

The Richmond Primary Care Centre

299 Bordesley Green East

Stechford

Birmingham

B33 8TA

Job description

Job responsibilities

Bordesley East Primary Care Network (PCN)/Pan Pharmacy

Pre-Registration Trainee Pharmacy Technician

Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care across the district. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice

The Pre-registration trainee Pharmacy technician will play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines. Pharmacy technicians core role responsibilities will cover clinical, and technical and administrative categories.

The role involves two years of apprenticeship training across two organisations, Bordesley East PCN and Pan Pharmacy. The training involves blended learning, combining e-learning, virtual classrooms and videos as well as spending time with a training supervisor.

In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the community pharmacy and the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

Clinical

Once qualified as a registered pharmacy technician you will undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively. Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.

Technical and Administrative

Support the community pharmacy and the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed. Implement efficient ordering and return processes and reducing medication wastage. Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS). Promotion of Electronic Repeat Dispensing (eRD) and online ordering Develop relationships with other pharmacy professionals and members of the multidisciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health. Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.

General

The post holder will:

Develop a culture that promotes equality and values diversity. The post holder must be aware of and committed to the Equality and Diversity policies of the appointing GP Federation and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.

Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.

The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.

Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: o Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

PERSON SPECIFICATION

ASSESSMENT CRITERIA

Qualifications and Experience

Minimum

English

Science

Maths

Grade C/4 or equivalent

Relevant advanced theoretical and practical knowledge of Primary Care Networks, General Practice and evidence based medicine

An appreciation of the NHS agenda and Government targets

Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)

Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality

Good clinical pharmacy knowledge including terminology

An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing

Knowledge and understanding of pharmacy law and ethics and current legislation

Skills and Competencies

Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential)

Understand the aims of current healthcare policy within the PCN

Able to analyse and interpret prescribing data

Has attention to detail, able to work accurately, identifying errors quickly and easily

Able to effectively manage allocated resources

Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines

Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems

Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience

Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals.

Whilst recognising peoples needs for alternative methods of communication Influencing and negotiating skills

An excellent understanding of data protection and confidentiality issues

Attributes

Works effectively independently and as a member of a team Flexible approach to meet service needs and ensure a stakeholder focused response Self-motivated and proactive

Continued commitment to improve skills and ability in new areas of work

Able to undertake the demands of the post with reasonable adjustments if required

Independently mobile to be able to work across several sites and travel to meet with stakeholders

Adaptability, flexibility and ability to cope with uncertainty and change

Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others

Excellent time keeping and prioritisation skills

Job description

Job responsibilities

Bordesley East Primary Care Network (PCN)/Pan Pharmacy

Pre-Registration Trainee Pharmacy Technician

Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centred, coordinated care across the district. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice

The Pre-registration trainee Pharmacy technician will play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines. Pharmacy technicians core role responsibilities will cover clinical, and technical and administrative categories.

The role involves two years of apprenticeship training across two organisations, Bordesley East PCN and Pan Pharmacy. The training involves blended learning, combining e-learning, virtual classrooms and videos as well as spending time with a training supervisor.

In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the community pharmacy and the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

Clinical

Once qualified as a registered pharmacy technician you will undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients. Carry out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively. Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally.

Technical and Administrative

Support the community pharmacy and the PCN multi-disciplinary team to ensure efficient medicines optimisation processes are being followed. Implement efficient ordering and return processes and reducing medication wastage. Provide training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS). Promotion of Electronic Repeat Dispensing (eRD) and online ordering Develop relationships with other pharmacy professionals and members of the multidisciplinary team to support integration across health and social care including primary care, community pharmacy, secondary care and mental health. Support practice reception teams in streaming general prescription requests, so as to allow GPs and clinical pharmacists to review the more clinically complex requests. Support the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings.

General

The post holder will:

Develop a culture that promotes equality and values diversity. The post holder must be aware of and committed to the Equality and Diversity policies of the appointing GP Federation and comply with all the requirements of these policies and actively promote Equality and Diversity issues relevant to the post.

Ensure the principles of openness, transparency and candour are observed and upheld in all working practices.

The post holder will have, or acquire through training provided by the organisation, the appropriate level of safeguarding and knowledge, skills and practice required for the post and be aware of and comply with the organisations safeguarding protection policies and procedures.

Ensure that any infection prevention and control issues are reported to the line manager/Infection Prevention and Control

Equality and diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional development:

The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include: o Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Quality:

The post-holder will strive to maintain quality within the practice, and will:

Alert other team members to issues of quality and risk

Assess own performance and take accountability for own actions, either directly or under supervision

Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance

Work effectively with individuals in other agencies to meet patients needs

Effectively manage own time, workload and resources

PERSON SPECIFICATION

ASSESSMENT CRITERIA

Qualifications and Experience

Minimum

English

Science

Maths

Grade C/4 or equivalent

Relevant advanced theoretical and practical knowledge of Primary Care Networks, General Practice and evidence based medicine

An appreciation of the NHS agenda and Government targets

Awareness of systems to support management of patients in a primary care setting, delivering pharmaceutical input and support in the context of pathways of care and the business of the organisation(s)

Awareness of GP budget-management and funding systems to enable GP clinical pharmacist services to assist delivery of PCN and NHS priorities and requirements for financial balance and quality

Good clinical pharmacy knowledge including terminology

An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing

Knowledge and understanding of pharmacy law and ethics and current legislation

Skills and Competencies

Computer literate with an ability to use the required GP clinical systems (desirable) and Microsoft office packages (essential)

Understand the aims of current healthcare policy within the PCN

Able to analyse and interpret prescribing data

Has attention to detail, able to work accurately, identifying errors quickly and easily

Able to effectively manage allocated resources

Has a planned and organised approach with an ability to prioritise their own workload to meet strict deadlines

Able to think analytically; anticipating obstacles and thinking ahead; using analytical techniques to draw logical solutions to problems

Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience

Excellent verbal and written communication skills with team members, patients, carers, and other healthcare professionals.

Whilst recognising peoples needs for alternative methods of communication Influencing and negotiating skills

An excellent understanding of data protection and confidentiality issues

Attributes

Works effectively independently and as a member of a team Flexible approach to meet service needs and ensure a stakeholder focused response Self-motivated and proactive

Continued commitment to improve skills and ability in new areas of work

Able to undertake the demands of the post with reasonable adjustments if required

Independently mobile to be able to work across several sites and travel to meet with stakeholders

Adaptability, flexibility and ability to cope with uncertainty and change

Demonstrate ability to work in a busy environment; ability to deal with both urgent and important tasks and to prioritise effectively whilst also supporting others

Excellent time keeping and prioritisation skills

Person Specification

Qualifications

Essential

• Qualifications and Experience
• Minimum
• English
• Science
• Maths
• Grade C/4 or equivalent

Person Specification

Qualifications

Essential

• Qualifications and Experience
• Minimum
• English
• Science
• Maths
• Grade C/4 or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Swan Medical Centre

Address

4 Willard Road

Birmingham

B25 8AA

Employer's website

https://swan.gpsurgery.net/ (Opens in a new tab)

Employer details

Employer name

Swan Medical Centre

Address

4 Willard Road

Birmingham

B25 8AA

Employer's website

https://swan.gpsurgery.net/ (Opens in a new tab)