Customer Service Apprentice

Location
Threshelfords Business Park Digital, Inworth Road, Colchester, CO5 9SE.
Salary
Weekly wage: £150
Posted
08 Jan 2019
Closes
08 Feb 2019
Ref
Stationery UK Limited
Sector
Retail
Start Date
January
Duration
12-18 months

Job Summary

Based in Feering, Stationery UK Ltd are on the hunt to recruit a motivated and hard working individual as a Customer Service Apprentice! This is an exciting position offering full training and future progression routes, you will also be working towards a Customer service Level 2 Standard which would be delivered by Key Training Ltd!

Stationery UK are looking to take on a Customer Service Apprentice to join their busy and expanding team in Colchester!

The main duties will be varied but will include;

  • General administration duties including filing, scanning, photocopying.
  • Being the first point of contact for visiting customers.
  • Answering customer calls (inbound and outbound).
  • Dealing with customer questions and problems.
  • Processing orders.
  • Answering email queries.

Full training will be provided to the successful candidate!

Job Type / Category

Office Stationery provides all your office stationery supplies at fantastic discounted prices, from pens to paper and office furniture or just a single ink cartridge supplies for your printer. With secure payments and call centre to help, Office Stationery has over 56,000 lines and are regularly adding new products ready to supply to your business with cheap office supplies. Buy with confidence, we aim to consistently be one of the cheapest office stationery suppliers in the UK. We regularly assess our competitors′ prices to ensure you are getting the best deal out there.Office Stationery′s philosophy is that a customer should not have to compromise on the quality of service or product just to save money on their stationery bills.

Address

Threshelfords Business Park Digital

Inworth Road

Colchester

CO5 9SE.

Working week

Monday - Friday (9:00 am-5:00 pm) 1 Hour lunch.

Total hours per week: 35.00.

Weekly wage

£150.00

Required Education, Skills and Qualifications

It is desired that the successful candidate will hold A-C/9-4 grades in English and Math's. However if these are not achieved Key Training Ltd will provide support and upskill in these subjects through Functional Skills.

Desired skills

  • Confident.
  • Good telephone manner.
  • Good communication skills.

Personal qualities

  • Outgoing.
  • Sense of humour.

Benefits

Training to be provided

  • 1-2-1 training and support from Key Training to deliver the Level 2 in Customer Service.
  • Functional Skills in Maths and English (if needed).
  • Full in house company training.

After completion of the apprenticeship, if hard work has been shown throughout there is the potential for there to be a full-time position available within the company.

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