Apprentice Medical Receptionist

A fantastic opportunity is available for an enthusiastic and friendly apprentice to join our front of house team.

You will be looking to develop your customer service skills in a fast paced environment where you can make a real difference to people's lives every day.

Reporting to the Senior Receptionist, you will be responsible for:

• Booking appointments with the right clinician
• Liaising with patients
• Updating clinical records
• Filing patient notes
• Dealing with patient emails

You will be the first point of contact for our patients and therefore it is essential that you have excellent communication skills, you are caring and have a warm and friendly manner. You will need to be highly organised and be able to prioritise and work under pressure.

As an Apprentice you will be included on a Customer Service Qualification. Your Qualification will be delivered by an Award Winning Training Provider who will support your learning and development throughout your Apprenticeship. This will involve an assessor coming to visit you on a regular basis to deliver the training and guide you through your Apprenticeship

To become an apprentice, you must:

• be 16 or over
• not already be in full-time education

You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.

As an apprentice you’ll:

• have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace

• learn and train for a specific job
• get paid and receive holiday leave 
• get hands-on experience in a real job
• study for at least 20% of your working hours
• complete assessments during and at the end of your apprenticeship
• be on a career path with lots of future potential

What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.