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Apprentice Senior Healthcare Support Worker

Employer
NHS England Apprenticeships
Location
Stockton-On-Tees
Salary
Competitive salary
Closing date
27 Jan 2023

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Job Details

Job summary

Are you looking to start a career in health and care? An apprenticeship is a great way to learn on the job whilst getting paid. As well as undertaking the duties of the Senior Healthcare Support worker, you'll be provided time for training, shadowing, and embedding your learning, helping ensure you gain the required skills and knowledge to apply in your role and meet the requirements of the apprenticeship.

Health Education England (HEE) have developed a Senior Healthcare Support Worker Level 3 Apprenticeship curriculum bespoke to the needs of employers. This includes completion of Care Certificate, Level 3 Diploma in Healthcare Support, and additional area specific training as appropriate.

The placement will be for 21 months (18 months apprenticeship with 3 months for end point assessment.

It is envisaged that the roles will be around the localities listed. Due to the nature of the role and placements within the communities they may not remain exactly in the postcode areas but will be close by. This can be discussed in more detail as part of the recruitment process.

Main duties of the job

Please note that to be considered you must meet the following criteria:

Level 2 qualification in English & Maths

Valid UK residency status

Not be enrolled on another apprenticeship

Not be enrolled on any functional skills qualifications

Not currently in training funded by the Adult Education Budget, or in receipt of any other DfE funding

Not on a sandwich placement as part of a degree programme

Main duties of the job

This role will:

Help registered practitioners deliver healthcare services to people

Carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of registered healthcare practitioners

Provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of your competence and needs of the department

Work toward the on-programme requirements of the Senior Healthcare Support Worker Apprenticeship Standard

Maintain high clinical standards in line with the Code of Conduct for Healthcare Support Workers

Help maintain a clean and safe environment for service users

About us

The Northeast and North Cumbria (NENC) Flexible Apprenticeship Scheme (FAS) was created by the Integrated Care Board (ICB), in partnership with NECS and supported by Health Education England (HEE).

About NECS

NECS are running the Flexible Apprenticeship Scheme on behalf of NENC ICB. You'll be employed by NECS but will work within a provider organisation which means you get to experience all of the benefits of the NHS including generous holidays and pension, plus access to NHS discounts.

About Tees Valley Training for Health

Tees Valley Training for Health [TVTfH] are the training and development arm of Hartlepool & Stockton Health [H&SH]. Established with the ambition of inspiring the future of primary care by investing in the training and development of the health care workforce, in order to protect and improve the health of our population.

Date posted

25 January 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£20,270 to £21,318 a year

Contract

Apprenticeship

Duration

21 months

Working pattern

Full-time

Reference number

I9869-OD13-7444-2

Job locations

John Snow House

University Science Park

Durham

DH1 3YG

Murton Medical Group

20 Woods Terrace East

Murton

Seaham

County Durham

SR7 9AB

Queens Park Medical

Stockton on Tees

TS18 2AN

The Garth Surgery

Rectory Lane

Guisborough

Cleveland

TS14 7DJ

Blackhall & Peterlee Practice

Hesleden Road

Blackhall Colliery

Hartlepool

Cleveland

TS27 4LQ

Silverdale Family Practice

Durham

DH6 2TH

James Cook University Hospital

Marton Road

Middlesbrough

Cleveland

TS4 3BW

Darlington Memorial Hospital

Darlington

DL3 6HX

Clifton Court Medical Practice

Victoria Road

Darlington

County Durham

DL1 5JN

Seaham Primary Care Centre

St. Johns Square

Seaham

County Durham

SR7 7JE

Job description

Job responsibilities

Help registered practitioners deliver healthcare services to people.

Carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of registered healthcare practitioners.

Provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of your competence and needs of the department.

After a period of learning within a healthcare environment you will work toward the on-programme requirements of the Senior Healthcare Support Worker Apprenticeship Standard.

To maintain high clinical standards in line with the Code of Conduct for Healthcare Support Workers.

To help maintain a clean and safe environment for service users.

Dimensions

Duties will be delegated to you in line with care plans.

Not all duties are routine and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility.

You are accountable for your work and for reviewing the effectiveness of your actions.

The role is undertaken following a period of experience in healthcare so you are able to demonstrate best practice and act as a role model.

You may supervise or guide the less experienced staff in your team.

You will be caring and compassionate, honest, conscientious and committed.

You will treat people with dignity, respecting peoples diversity, beliefs, culture, needs, values, privacy and preferences.

You will show respect and empathy for those you work with, have the courage to challenge areas of concern and work to best practice.

You will be adaptable, reliable and consistent, show discretion, show resilience and self-awareness and show supervisory leadership within the limits of your competence.

To attend and participate in structured teaching/theory sessions to gain the identified on-programme educational requirements for the Senior Healthcare Support Worker Apprenticeship.

Job description

Job responsibilities

Help registered practitioners deliver healthcare services to people.

Carry out a range of clinical and non-clinical healthcare or therapeutic tasks, under the direct or indirect supervision of registered healthcare practitioners.

Provide high quality, compassionate healthcare, following standards, policies or protocols and always acting within the limits of your competence and needs of the department.

After a period of learning within a healthcare environment you will work toward the on-programme requirements of the Senior Healthcare Support Worker Apprenticeship Standard.

To maintain high clinical standards in line with the Code of Conduct for Healthcare Support Workers.

To help maintain a clean and safe environment for service users.

Dimensions

Duties will be delegated to you in line with care plans.

Not all duties are routine and you will need to use your knowledge, experience and understanding to take decisions within your area of responsibility.

You are accountable for your work and for reviewing the effectiveness of your actions.

The role is undertaken following a period of experience in healthcare so you are able to demonstrate best practice and act as a role model.

You may supervise or guide the less experienced staff in your team.

You will be caring and compassionate, honest, conscientious and committed.

You will treat people with dignity, respecting peoples diversity, beliefs, culture, needs, values, privacy and preferences.

You will show respect and empathy for those you work with, have the courage to challenge areas of concern and work to best practice.

You will be adaptable, reliable and consistent, show discretion, show resilience and self-awareness and show supervisory leadership within the limits of your competence.

To attend and participate in structured teaching/theory sessions to gain the identified on-programme educational requirements for the Senior Healthcare Support Worker Apprenticeship.

Person Specification

Qualifications

Essential

  • Minimum of 5 GCSEs grade A-C (9-3) must include English and Maths


Desirable

  • A level education


Skills & Abilities

Essential

  • Good customer care skills
  • Must be able to demonstrate an ability to effectively use electronic information and computer technology.
  • Ability to demonstrate and promote effective communication verbal and written
  • Ability to maintain a safe and healthy working environment
  • Demonstrates an understanding of the role of the Senior Healthcare


Desirable

  • Previous health or social care work experience


Experience

Essential

  • Willing and able to undertake the Senior Healthcare Support Worker Apprenticeship (Level 3)
  • Understanding of patients basic needs
  • Good IT knowledge and skills
  • Excellent communication skills


Desirable

  • Previous health or social care experience (preferably in a healthcare setting)

Person Specification

Qualifications

Essential

  • Minimum of 5 GCSEs grade A-C (9-3) must include English and Maths


Desirable

  • A level education


Skills & Abilities

Essential

  • Good customer care skills
  • Must be able to demonstrate an ability to effectively use electronic information and computer technology.
  • Ability to demonstrate and promote effective communication verbal and written
  • Ability to maintain a safe and healthy working environment
  • Demonstrates an understanding of the role of the Senior Healthcare


Desirable

  • Previous health or social care work experience


Experience

Essential

  • Willing and able to undertake the Senior Healthcare Support Worker Apprenticeship (Level 3)
  • Understanding of patients basic needs
  • Good IT knowledge and skills
  • Excellent communication skills


Desirable

  • Previous health or social care experience (preferably in a healthcare setting)


Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

John Snow House

University Science Park

Durham

DH1 3YG

Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

Employer details

Employer name

NHS North Of England Commissioning Support Unit

Address

John Snow House

University Science Park

Durham

DH1 3YG

Employer's website

https://www.necsu.nhs.uk (Opens in a new tab)

Company

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