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Residential Support Worker / Senior Residential Support Worker

S.T.E.E.R - The Enterprise Academy
S.T.E.E.R - The Enterprise Academy Tondu House Farm New Rd, Tondu Bridgend Bridgend CF32 9HF
£10 per hour
Closing date
6 Feb 2023

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About the apprenticeship


Professional practice:
Help promote a stimulating, caring & culturally appropriate environment for children & young people
Provide practical & emotional support to enable children & young people under the guidance of the Registered Manager
Work closely with the children & young people & their families according to programmes & care plans that have been put in place
Assist in key working children & young people
Write review reports & other reports as required
Help settle new children & young people into the home
Ensure that all the records of the children & young people are kept up to date & on file at all times
Participate in a full range of caring duties, including:
Supporting children & young people with leisure activities & skill development inside & outside the home
Domestic duties within the home (washing, cleaning, cooking & menu planning, etc)
Participation in house shopping with children & young people where possible
Listening to children & young people, including their feelings about any difficulties they may be having
Encouraging children & young people to keep their rooms clean & tidy & keep their personal possessions safe
Accompanying children & young people on holidays & short breaks.
Helping children & young people make informed choices
Help ensure that the health needs of each child/young person is met & any additional appointments to other services are attended

Additional information

Job Responsibilities Continued:
• Ensure that each child/young person maintains a healthy and well-balanced diet considering their likes/dislikes
and cultural preferences.
• Carry out key working sessions.
• Participate in conflict resolution and debrief sessions at the end of each shift.
Helping Children and young people to express their needs and have these met:
• Implementation of individual plans and their ongoing development.
• Establishing good relationships with other children and young people, adults, relatives and advocates.
• Ensuring records are kept up to date on electronic monitoring system at all times.
Team working:
• Establish a good relationship with children and young people, friends and advocates.
• Work closely and in a professional manner with other professionals, both within and outside the home e.g., GP's,
Consultants, Therapists, Social Workers etc
• Use communication systems effectively, electronic monitoring systems and verbally to colleagues.
• Participate in staff meetings, online and face to face, and supervision sessions.
• Be a constructive member of the staff team e.g., to work to the guidance of the home.
• Lead and work co-operatively with fellow team members and to use own initiative.



Compassion, along with demonstrated patience, resilience, and the capacity to connect with children and young people
Experience of direct work with children or young people (desirable)
Ability to communicate with children in creative ways
You will also need the capability to form trusted relationships with young people, set boundaries and bring consistency to children's lives.
• Able to work with challenging behaviour and de-escalate situations using non-physical approach, understanding
the importance of being able to keep yourself and the child/young person safe
• Understanding of the need for complete confidentiality
• Able to demonstrate practical skills in order to maintain a home
• Ability to communicate effectively with children and young people
• A self-starter who works hard, shows commitment and is able to maintain performance levels under pressure.
• Accepts responsibility and is accountable
• Ability to communicate consistently to all levels of staff, children and young people other professionals and
networking groups.
• Ability to react calmly in stressful situations and act appropriately under pressure
• Able to learn organisation culture quickly
• Is prepared to take a hands-on role and is adaptable.
• Is able to recognise when a decision is required and can think on their feet
• Recognise importance of team working and is proactive in addressing team needs.
• To be sensitive to the needs of individual children, considering of race, culture, language and religion
• To be able to work effectively within the team
• Ability to demonstrate good verbal and written communication skills
• Commitment to working therapeutically with children


Residential SW-City and Guilds level 3 Health & Social Care: Practice (Children and Young People) or be willing to work towards
Senior Residential SW-Level 5 Diploma in Leadership in Health and Social Care Services (Children and Young Peoples Practice) Wales & Northern Ireland QCF

All staff must register with Social Care Wales and complete All Wales Induction Framework for Health and Social Care (AWIF). All new workers to the role, organisation or sector will receive and be aware of Residential Child Care Worker: Practice Guidance for Residential Child Care Workers. All staff must complete 90 hours or 15 days Continuing Professional Development for each 3-year registration period.
• Relevant Health & Safety / C.O.S.H.H / environmental / food hygiene qualification
• Certificate in emergency first aid/paediatric first aid
• Understanding of adverse childhood experiences
• Good general education of GCSE standard or equivalent
• Good standard of numeracy, literacy and digital communication
Good Knowledge or qualification in child development
Awareness of Social Services and Well-being (Wales) Act 2014 and other associated legislation


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:

Training provider course:
Health and Social Care (Children and Young People) Level 3

About the employer

S.T.E.E.R - The Enterprise Academy
Tondu House Farm
New Rd, Tondu
CF32 9HF

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

At S.T.E.E.R - The Enterprise Academy

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