Business Administration Apprentice

Job summary

Would you like to be paid while you develop your administration skills and gain a qualification whilst working in an NHS setting? If so, this might be just what you are looking for.

We are delighted to offer an exciting opportunity to take on a Business Administration Level 3 apprenticeship within Division C. Division C is divided into 3 areas - Acute Services (including the Emergency Department), Inflammation & Infection and Transplant. This apprenticeship will be based within the Inflammation & Infection areas including Respiratory, Allergy, Immunology and Infectious Diseases, within clinics 1a and 2a.

Main duties of the job

We are looking for someone who is organised, computer literate, and good at managing their time, to support the team with their administrative work. You will be liaising with patients and other service users by face, telephone and e-mail, booking appointments, taking telephone calls, inputting data onto the Trust electronic system (EPIC), scanning, photocopying, filing and other general office duties. Applicants shouldhave excellent communication skills, good attention to detail, enthusiasm, be self-motivated and able to use their own initiative. You will enjoy working as part of a team and be polite and helpful at all times.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 11000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Date posted

27 January 2023

Pay scheme

Other

Salary

£13,400 a year p.a. increasing to National Minimum Wage after 12 months

Contract

Apprenticeship

Duration

24 months

Working pattern

Full-time

Reference number

180-C-235036

Job locations

Addenbrookes Hospital - Division C

Hills Road

Cambridge

CB2 0QQ

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

The contract length is for 24 months and the apprenticeship salary on commencement is £13,400; after 12 months in post this will increase to the National Minimum Wage (depending upon your age). The Trust is proud of its values of Together Safe, Kind and Excellent and looks to provide its staff with support, training and progression opportunities; towards the end of your apprenticeship contract you will be supported by the Apprenticeship Team to apply for permanent employment. We have a high percentage of previous apprentices who have successfully gained further employment within the Trust with opportunities to gain higher qualifications.

Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification. You will study a Business Administrator Level 3 Apprenticeship. It is ideal if this type of role is new to you, where you can learn and build new skills. You will need to have minimum GCSE Grade 4/C or Functional Skills Level 2 in Maths and English. You will be enthusiastic, have a positive work ethic, be keen to learn and able to work in a team. You will receive support to gain a wide range of experience and skills, supervision and mentoring.

There is no upper age limit on joining us as an apprentice.

Interview date Monday 20th February 2023

We also have apprenticeships in nursing which are subject to different terms. For more information on the Nursing Apprenticeship scheme please check our website https://www.careers.cuh.nhs.uk

NB: Due to UK apprenticeship funding regulations applicants must have a right to work in the UK, or for EU citizens hold pre-settled or settled status and have been a UK or EU resident for the last three years or have indefinite leave to remain with documents that are not due to expire during the duration of the apprenticeship contract. Applicants must also not already have a qualification at a higher level within the same subject matter.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

The contract length is for 24 months and the apprenticeship salary on commencement is £13,400; after 12 months in post this will increase to the National Minimum Wage (depending upon your age). The Trust is proud of its values of Together Safe, Kind and Excellent and looks to provide its staff with support, training and progression opportunities; towards the end of your apprenticeship contract you will be supported by the Apprenticeship Team to apply for permanent employment. We have a high percentage of previous apprentices who have successfully gained further employment within the Trust with opportunities to gain higher qualifications.

Come and join us and be supported to earn as you learn whilst undertaking a nationally recognised qualification. You will study a Business Administrator Level 3 Apprenticeship. It is ideal if this type of role is new to you, where you can learn and build new skills. You will need to have minimum GCSE Grade 4/C or Functional Skills Level 2 in Maths and English. You will be enthusiastic, have a positive work ethic, be keen to learn and able to work in a team. You will receive support to gain a wide range of experience and skills, supervision and mentoring.

There is no upper age limit on joining us as an apprentice.

Interview date Monday 20th February 2023

We also have apprenticeships in nursing which are subject to different terms. For more information on the Nursing Apprenticeship scheme please check our website https://www.careers.cuh.nhs.uk

NB: Due to UK apprenticeship funding regulations applicants must have a right to work in the UK, or for EU citizens hold pre-settled or settled status and have been a UK or EU resident for the last three years or have indefinite leave to remain with documents that are not due to expire during the duration of the apprenticeship contract. Applicants must also not already have a qualification at a higher level within the same subject matter.

Person Specification

Qualifications

Essential

• oEnglish & Maths GCSE at Grade 4/C or above oOr an equivalent level of Literacy and Numeracy skills (If you do not have any qualifications for literacy or numeracy a test can be taken, so this should not put you off applying) oMust have been EU resident for at least 3 years

Desirable

• oICT qualification such as Clait, EDCL etc.

Experience

Essential

• oExperience of prioritising own work oExperience of organisation of work (This can be attained at school, college, through work)

Desirable

• oExperience of working (including any work experience, voluntary, weekend, part time work or school associated activities)

Knowledge

Essential

• oAbility and desire to develop from the training and coaching provided oAbility and interest in working in a patient and customer care focused environment oAn understanding of confidentiality. oAbility to work in a flexible manner

Desirable

• oAbility to be flexible and adaptable to demands of the job oExperience of IT software programs

Skills

Essential

• oAbility to communicate effectively both orally and written oAbility to work accurately oAbility to show motivation and punctuality oAbility to meet deadlines and prioritise day to day workloads

Desirable

• o Ability to touch type

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent. The following hazards are associated with this job role: oContinuous use of display screen equipment (DSE) on most days

Person Specification

Qualifications

Essential

• oEnglish & Maths GCSE at Grade 4/C or above oOr an equivalent level of Literacy and Numeracy skills (If you do not have any qualifications for literacy or numeracy a test can be taken, so this should not put you off applying) oMust have been EU resident for at least 3 years

Desirable

• oICT qualification such as Clait, EDCL etc.

Experience

Essential

• oExperience of prioritising own work oExperience of organisation of work (This can be attained at school, college, through work)

Desirable

• oExperience of working (including any work experience, voluntary, weekend, part time work or school associated activities)

Knowledge

Essential

• oAbility and desire to develop from the training and coaching provided oAbility and interest in working in a patient and customer care focused environment oAn understanding of confidentiality. oAbility to work in a flexible manner

Desirable

• oAbility to be flexible and adaptable to demands of the job oExperience of IT software programs

Skills

Essential

• oAbility to communicate effectively both orally and written oAbility to work accurately oAbility to show motivation and punctuality oAbility to meet deadlines and prioritise day to day workloads

Desirable

• o Ability to touch type

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent. The following hazards are associated with this job role: oContinuous use of display screen equipment (DSE) on most days

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital - Division C

Hills Road

Cambridge

CB2 0QQ

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital - Division C

Hills Road

Cambridge

CB2 0QQ

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)