Operations Apprentice

What will the apprentice be doing?

• Business support (general office and operational support)
• People (HR processes, admin, training/CPD, immigration, and internal communications)
• External Communications (monitoring and assisting with outside comms via phone, group emails, Intercom)

You might also get your hands dirty in areas including:

• Data Protection and Data Privacy
• Data gathering, processing, analysis, reporting tools
• Project and programme management
• Change management
• And other areas of the business

What training will the apprentice take and what qualification will the apprentice get at the end?

Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.

Successful completion of this apprenticeship gives you an accredited Level 5 Operations Manager qualification, with training in how to:

• Operational management such as business tools, management systems, identifying and overcoming barriers, identifying opportunities and interpretation of data
• Project management such as using tools and techniques to plan and deliver outcomes, approaches to identifying and managing risks
• Finance such as monitoring budgets and financial implications
• Leading people and supporting management of change
• Building relationships
• Communication skills
• Managing self, such as prioritising activities and time management
• Decision making and using evaluation techniques to support the process

For a full list of programme modules visit: velocity-pt.co.uk

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent 5 GCSEs (including English & Maths) (Grade A*-C/9-4 or equivalent) Essential