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Apprentice Commercial Sales

Severn Trent Services
Severn Trent Centre, 2 St John's Street, Coventry, CV1 2LZ
£17,194.00 annually
Closing date
13 Feb 2023

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What will the apprentice be doing?

You'll be supported every step of the way, by your line manager and mentor. You'll work alongside our sales team, where you'll get the opportunity to develop your communication skills with many different stakeholders. You'll have the opportunity to grow the number of existing customer accounts, generating new business by contacting possible customers. Furthermore, this apprenticeship programme will allow you to be a key player in building a relationship between Severn Trent and our consumers, whilst learning how to maximise positive customer experience.
  • You will learn key skills of communication with clients, how to establish connections with different types of customers, and how to pre-plan propositions you will present to our consumers
  • You will also learn how the market works and how to be flexible to meet demands or suggestions
  • You'll learn to understand Severn Trent's vision, values and capabilities, the principal goals of our overall strategy, and the specific objectives of our marketing and sales strategies
  • The principles of finance for sales, such as profit and loss, return on investment and budgeting. Appreciate the impacts of different types of costs on our business and the drivers of profitable performance

What training will the apprentice take and what qualification will the apprentice get at the end?

Within our sales team you will complete the Level 4 Sales Executive Apprenticeship standard, allowing you to develop the skills & experience required to become an expert within our sales team. You'll combine on-the-job learning with formal, nationally recognised development training. A Personal Development Plan will help drive your career progression, set, agreed & regularly reviewed with your line manager.

What we're looking for

We want our employees to care and to have a genuine passion for what we do as a business. We need people who want to make a difference in providing a vital service to our customers, now and for the long-term.

We'd love you to be someone with...
  • A 'can do' attitude - willing to get stuck in, take accountability for decisions and actions and who takes pride in their work
  • A love of variety in a role and ability to adapt to a dynamic, fast-paced working environment
  • Ability to quickly prioritise tasks and the initiative to dive head-first into problem solving
  • No two days are the same on the front line and not every day goes to plan, so you'll need to be quick to respond!
  • Excellent communication and collaboration skills and enjoy working with multiple teams
  • Ability to analyse and interpret information and effectively communicate this to different team members and audiences
  • Ability to travel freely across our patch to visit different sites and travel to meetings and training days
  • Curiosity to learn quickly in a reactive and dynamic working environment
  • Level 2 Functional Skills in maths and English (if required).

What is the expected career progression after this apprenticeship?

By the end of this programme, you will take up an Sales BDM role, where you will be able to put your skills to action

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent any subject x 5 (Grade A*-C or 4-9) Essential

Things to consider

* You will need a full UK Driving licence, and if not, are you willing to ensure you have one within 12 months of beginning your apprenticeship, as the ability to drive is essential for this role.

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