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IT Service Desk Apprentice (Clear Insurance Management)

Employer
Estio Training
Location
EC3R 5AA, London (Greater)
Salary
£18,000 PA
Closing date
16 Apr 2023

View more

Specialism
IT
Sector
Technology
Role Type
Apprenticeship
Start Date
Immediate
Duration
18-24 months

Job Details

Level 3 Information Communications Technician

Weekly Hours Worked: Monday to Friday, 9.00am – 17.30pm

About the company:

Clear is a privately owned commercial insurance broker employing over 460 staff from twelve offices around the UK. We have grown rapidly since our establishment in 2001 to become one of the top independent brokers in the UK handling over £130m premiums for 16,000+ clients. Having completed numerous successful acquisitions, the company has secured further funding to continue its ambitious growth plans.

Brief job description:

Estio Training have an exciting new opportunity for an IT Technician Apprentice with The Clear Group , an insurance company based in Central London.

Job Description:

To support and learn from the IT Operations team who are responsible for the day-to-day IT infrastructure across the group and ultimately contribute towards the smooth running of key IT operations functions.

Your duties and responsibilities in this role will consist of:

  • IT Purchasing- liaising with established suppliers and standard equipment lists to procure and configure hardware & software for end users.
  • IT Asset Management -tracking IT assets through their lifecycle, ensuring accuracy at all times.
  • On-site support including end user moves, desk setups and meeting room equipment.
  • Site visits to regional offices.
  • To develop and maintain good working relationships with clients, colleagues, and suppliers.

Qualifications:

  • 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Skills Required:

  • Excellent planning, organisational and time management skills, with the ability to own a task from start to finish
  • Excellent Communication Skills
  • Driving Licence with access to a car would be desirable to visit other offices (preferable)

Personal Qualities

  • The ability to stay calm under pressure.
  • Excellent attention to detail.
  • Approachable, friendly and a polite manner, even when faced with end user frustration.
  • A passion for Technology and developing your skills in this industry.

Future prospects:

As a growing business, our aim is to develop our Apprentice’s knowledge and skills, providing them the opportunity to develop and progress into a permanent role on successful completion of the Apprenticeship. Furthermore, as a Chartered Broker, we pride ourselves on continuing developing and offering the support to undertake further professional qualifications.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintaining system performance
  • Maintain regulatory, legal and professional standards.
  • Support the information systems needs for your business.

Company

We are an IT and Digital apprenticeship provider, specialising in bringing high quality training to digital apprenticeships across England. We offer level 3 and 4 apprenticeships in IT, Software Development, Software Testing, Cyber Security, Data Analysis, Digital Marketing and Business Analysis.

We bring people together: we partner with employers to create digital apprenticeship opportunities, and work hard to find the talent to fill these roles.
We bring new skills to the nation: our trainers have all worked within the industry, so they’re the best people to transfer the skills you need.

We help you start your dream career: our digital apprenticeships provide you with the skills and qualifications, as well as the experience, you’ll need to kickstart your career in an industry you love

Company info
Telephone
01133 500 333
Location
Estio Training
Leeds House
2 New Lane
Leeds
LS11 5EB
GB

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