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ICT Support Apprentice

Ysgol Treffynnon
Ysgol Treffynnon Ysgol Treffynnon, Pen-y-maes Road Pen-y-maes Road Holywell Flintshire CH8 7EN
£204.90 p/w
Closing date
31 Mar 2023

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Role Type
Apprenticeship, Advanced
Start Date
About the apprenticeship


The post holder is required to carry out duties of an apprentice ICT Technician; to support with the maintenance of the school's ICT resource for safe, effective use by pupils and staff.
• Resolve basic problems associated with operating systems, networks, software, hardware, printers etc around the school
• Record support requests, outcomes and time taken in the support log
• Maintain the school mobile devices, installing apps, organise laptop trolleys etc
• Undergo any training linked to the development of ICT across the school
• Assist and Support the High School technician with day-to-day duties such as hardware allocation and repair, stock rotation and replenishment of reprographics.
• Assist with password resets and account creation and large projects that are ongoing in the school.
• Assist the Holywell federated ICT technician with day-to-day duties and attend 16 supported primary schools with all aspects of their ICT needs such as set up of new devises ranging from PCs, Laptops and iPad, and VR Class assistance as well as the creation of new users for the school.
• Work closely with suppliers to get the schools the best deals for the budget that they have available



• An eagerness to learn
• Reliable and good time keeping
• Good organisational skills.
• Strong communication skills.
• A background / interest in ICT devices and uses
• Basic knowledge of ICT systems
• Understand the safeguarding and behaviour policy and their role within these policies
• Smart appearance
• Professional attitude
• A level of maturity with working in a school environment will be required
• Ambitious and hard working
• Desire to be a positive role model to young people


Preferably A*-C in English and Maths


Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Achieve More Training Ltd

Training provider course:
Supporting teaching and learning

About the employer

Ysgol Treffynnon
Ysgol Treffynnon, Pen-y-maes Road
Pen-y-maes Road

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements


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