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IT Solutions Technician

Transport for London
London (Central), London (Greater)
Closing date
7 Apr 2023

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Role Type
Apprenticeship, Advanced
Start Date
24 months+

As an apprentice, your 2-year, development programme will be made up of 6 or more placement rotations, for example: Asset Management, SAP, Digital, Professional Services, and Operations. Our aim is to give you the skills and breadth of experience you need for your successful career. We also understand that everyone’s career is different, so every apprentice’s journey is unique. Here’s an idea of what yours could look like: 


Year 1 


Placement 1 – Professional Services - 6 Months 


Supporting applications and O365 Suite (SharePoint, MS Dynamics and Livelink Document management) 


Write and edit work instructions for tasks in technical area ensuring all work is completed to these standards. 


Respond to and resolve incidents across a range of Professional Services completing small developments and fixing incidents. 


Placement 2 – SAP - 6 Months  


Using SAP work instructions, build a structure in SAP central management tool SOLMAN. 


Learn about SAP functional business processes across Hire to retire Record to Report and Procure to pay. 


Gain an understanding of managing physical SAP and cloud servers. 


Placement 3 – Digital/ Analytics - 3 Months  


Learn basic Data Base Admin activities 


Rotate to work alongside the developers co coding new developments 


Transition CI/CD into service live across different sprints.  


Placement 4 – Asset Management - 3 Months  


Support Asset Management Systems such as Maximo, Ellipse and Mobile applications 


Responding to and resolving incidents across a range of LU, Surface and RFLI Asset Management Applications 


Working alongside subject matter and leading industry experts  


Then you can select from the remaining areas to do a placement of 2-3 months:  


SPM Team – Service Performance Management Team, Stakeholder Engagement 


Operations Team for LU applications like Trackernet (Train Movement) & Electronic Incident Reporting 


Join project Development & Sprint teams to experience Agile Methodology and ways of working 


There is flexibility for apprentices to tailor their scheme to their interests ensuring placements are taken within the Professional Services and LU & Rail teams. We are aware that some apprentices start with, or develop during their placements, an interest to a technology area and we want to ensure you get the most from your apprenticeship with TfL.  


We recommend the first placement be within the Professional Services team. This will teach you the basics and will give you chance to learn how the TfL IT infrastructure is structured. 


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