Reception Apprentice

What you’ll do 

• Process guest check-ins, assigning rooms and activating room keys Co-ordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
• Answer, respond to and process all guest calls, messages, questions or concerns
• Give guests information and directions regarding property and local areas of interest
• Process check-outs and resolving any disputed charges
• Process payments and room charges
• Confirm reservations and cancellations, running daily reports on the number of arrivals and departures

Perks you deserve

In addition to an hourly rate of £10.18 ensuring you are paid for every hour worked, we’ll support you in and out of the workplace by offering:

• Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
• Meals - Tasty and Varied Meals in our Associate Dining Facility
• Uniform & dry-cleaning service
• Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more
• Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide
• Holidays - 20 days holiday plus 8 Bank Holidays increasing with service
• Pay - Annual Performance Related Pay Review
• Health - Cycle to work scheme
• Pension & Life Assurance
• Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important
• Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service
• Develop and Grow - Comprehensive Training and Development programs
• Career - career progression opportunities are endless as the #1 leader in hospitality worldwide
• Celebrate - Awards and Recognition Celebrations
• Events - Monthly Calendar of Associate Focused & Fun Events