Medical Records Clerk Apprentice

Job summary

Medical Records Clerk Apprentice - studying toward Business Administration Level 3

Salary: £5.28 per hour from April 2023

Hours: 37.5 (to include study time for apprenticeship). Fixed term for 19 months.

As a Medical Records Clerk Apprentice, you will be helping to prepare patient files for outpatient clinics and day case procedures, preparing documents for scanning, scanning of documents, collection and delivery of patient files throughout the hospital site, dealing with telephone enquiries and working to strict timelines.

You will work as part of a team within Patient Access and once fully trained will provide expertise in the proactive management of the patient medical records.

You will be understanding a Business Administration Level 3 Apprenticeship, which will be delivered by MK College. You will take part in interactive workshops and be assigned a tutor to support you throughout the programme.

Interview date: 26/04/2023

Main duties of the job

To succeed we are looking for someone who:

• Is committed to delivering excellent service;
• Holds the ability to learn to accurately and efficiently input and prepare patient records whilst adhering to policies and procedures;
• Has experience of handling inbound telephone calls;
• Has IT skills in relation to Microsoft packages including Word/Excel;
• Shows evidence of working under pressure to tight deadlines and is able to deal with difficult situations e.g. late add ons to clinics, preparing paper documentation should there be a system failure, etc.
• Has a good general education, ideally with Maths & English at GCSE (Grade C or above) or equivalent.

To deal with telephone queries politely and promptly. i.e. from other Trust departments

To deal with telephone queries politely and promptly. i.e. from other Trusts, GP's etc.

About us

You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours.

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We promote an inclusive workforce and encourage applications from applicants from all backgrounds.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

Date posted

22 March 2023

Pay scheme

Other

Salary

£9,405 a year per annum

Contract

Apprenticeship

Duration

19 months

Working pattern

Full-time

Reference number

430-CORP933A

Job locations

Milton Keynes University Hospital

Milton Keynes

MK6 5LD