Customer Service Advisor
- Employer
- Pack-IT
- Location
- Pack-IT Pack-IT Parc Ferryman - Newbridge Ind Estate Pontllanfraith Caerphilly NP12 2XF
- Salary
- Apprenticeship rates
- Closing date
- 2 Apr 2023
View more
- Specialism
- Sales / Customer Service
- Sector
- Unspecified
- Role Type
- Apprenticeship, Intermediate
- Start Date
- Ongoing
- Duration
- Undisclosed
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About the apprenticeship
Duties
• Liaising with customers in regards to queries and orders either over the phone or via email.
• Liaising with couriers and haulers.
• Submitting claims to couriers
• Supporting with daily invoicing
• Updating the warehouse on any customer requests.
Requirements
Skills
• GCSE Grade A-C in English
• Computer literate
• Friendly outgoing personality
• Self Driven
• Works well in a team
• Can work alone
• Manage own workload
• Career driven
Qualifications
• GCSE Grade A-C in English
Language
Welsh Spoken Skills: No Welsh Written Skills: No
Course details
Training provider:
ITEC Training Solutions Ltd
Training provider course:
Customer Service
About the employer
Pack-IT
Pack-IT
Parc Ferryman - Newbridge Ind Estate
Pontllanfraith
Caerphilly
NP12 2XF
Disability confident
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
Week commencing
Duties
• Liaising with customers in regards to queries and orders either over the phone or via email.
• Liaising with couriers and haulers.
• Submitting claims to couriers
• Supporting with daily invoicing
• Updating the warehouse on any customer requests.
Requirements
Skills
• GCSE Grade A-C in English
• Computer literate
• Friendly outgoing personality
• Self Driven
• Works well in a team
• Can work alone
• Manage own workload
• Career driven
Qualifications
• GCSE Grade A-C in English
Language
Welsh Spoken Skills: No Welsh Written Skills: No
Course details
Training provider:
ITEC Training Solutions Ltd
Training provider course:
Customer Service
About the employer
Pack-IT
Pack-IT
Parc Ferryman - Newbridge Ind Estate
Pontllanfraith
Caerphilly
NP12 2XF
Disability confident
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
Week commencing
You need to sign in or create an account to save a job.
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