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Admin Assistant apprenticeship

G82 1JR, Dumbarton
£19,000 per year
Closing date
24 Apr 2023

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Job Details

Babington, a leading provider of apprenticeships, professional training courses and learning solutions are supporting our client,  Limited is a technology lead BPO and FCA regulated debt recovery business with a major focus on the value of our people proposition, to recruit for their next Admin Assistant, based in Dumbarton.

As an apprentice, what will I be doing?

Job Description - Key Purpose – To support customers via, letters, Email, Instant messaging efficiently and effectively in line with our standards. You will also support other areas of the business, ensuring key processes are followed each day.

Core Responsibilities:

  • Collecting debt via the telephone, Instant Message Chat, Email and Letter Consistently delivering a satisfactory performance across all KPIs for the role Managing client and customer relations appropriately Invoicing Post opening and Actioning Adhoc Client work Helping support departments within the company Mailbox management Working MAS documentation Responding to client requests


What are the working hours, pay and benefits on offer?

As a Admin Assistant you will be required to work 37.5 Hours pr week. In return you will be receive a salary of £19,000 per year.

What training will I undertake and what qualification will I get at the end?
Business Administration at SCQF 6 supported with a 121 coach and e-learning platform.

Are there any requirements for me to be considered?

The ideal candidate will be trustworthy, reliable, organised, able to problem solve under pressure, have good communication skills and be computer literate. It would be desirable for the candidate to be good with Microsoft products however this is not required.

Highly developed communication and influencing skills with ability to build relationships across all levels of the organisation, prospects and clients.
Broad and pragmatic thinker, capable of quickly interpreting information and presenting arguments in a clear and reasoned way.

Thorough and accurate, capable of identifying the key issues without getting lost in the detail.

If you are interested in an exciting opportunity to kick-start your career in Admin apply today, we would love to hear from you!



Babington is a leading professional training course, apprenticeships and traineeships provider. Transform your career or organisation with us.

Find Us
55 Colmore Row
West Midlands
B3 2AA

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