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Customer Service / Administrator Apprentice

NHS England Apprenticeships
Competitive salary
Closing date
31 Mar 2023

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Job Details

Job summary

We have exciting opportunities in the Trust for Customer Service / Administrator Apprentices. You will play an active part in the effective running of the roles that supports the clinical staff to give compassionate care. Without these roles the clinical staff are unable to provide the safe care in the trust. The post holder will provide general administrative and customer service duties through the course of the apprenticeship to colleagues, patients and visitors to CHFT

Main duties of the job

Roles can include: Working in a reception area; Booking appointments; Supporting a team with the administration aspects; Secretarial responsibilities; Data inputting.

You may be based at the Calderdale Royal Hospital/Huddersfield Royal Infirmary but will be required to work across the two sites subject to service needs. Some of the roles may include working in an outlaying clinic in the community.

We are a hardworking Trust with a strong sense of teamwork, and you must be able to show that you are able to work as part of a team. You will also need to possess excellent communication skills. The role will include a variety of skills and this will vary depending on the vacancy at the time.

About us

Please provide information in support of your application relating to your skills, experience and knowledge. You should relate these to the essential and desirable requirements of the post. Therefore, you should look at the person specification and tell us how you think you meet the criteria providing examples as necessary. The information you provide can include details of work experience, courses, hobbies or voluntary work.

Date posted

15 March 2023

Pay scheme



£15,989 a year (after 12 months increase to minimum wage for age)




18 months

Working pattern

Full-time, Flexible working

Reference number


Job locations

Cross site

Huddersfield & Halifax



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