Apprentice Lead Practitioner in Adult Care

Responsibilities will include:

• Ensure that care is provided according to all relevant policies, procedures, and regulations
• Allocations of staff in order to ensure all our clients' needs are met
• Provide assessments to potential clients to establish their individual care needs
• Reassessment of existing clients and review of current care plans when required
• Completion of Quality assurance questionnaires as part of the CQC regulations andrequirements
• Respond to DASS, PCT and private referrals efficiently in accordance with their contracted terms and conditions
• Liaise with all family, medical and other resources, as required
• Provide excellent customer service levels to all internal and external users of the business
• Ensure care/Support staff(s)are delivering a high standard of care to our clients in accordance with their care plan and identifying training needs where necessary
• To respond efficiently, promptly and record any reported issues, concerns or problems raised and report to the Care Manager where necessary
• Whilst representing the company please ensure the appropriate uniform and identity badge is displayed at all times
• Consult with family members and other supports to ensure that care is ongoing and that all client care needs are identified and met
• Advocate on behalf of clients for additional services and resources, as required
• The timely distribution of care rotas
• The timely reporting of absences and completion of return to work procedures
• First stage grievance and disciplinary processes
• Timely staff appraisals and staff supervisions
• Perform other related duties as required

Requirements and prospects

Desired skills

• Previous experience of working in a domiciliary and or Mental Health background supporting clients physically or with emotional needs

The Care Coordinator requires knowledge of:

• Client assessment
• Care techniques; including personal hygiene, house cleaning, administrating medication.
• Services and resources in the community
• All relevant legislation, policies, and practices
• First Aid
• Manual handling skills

Personal qualities

• Possess cultural awareness and sensitivity
• Demonstrate sound work ethics
• Be consistent and fair
• Be compassionate and understanding
• Be flexible, adaptable, and able to work effectively in a variety of settings
• Respect cultural differences
• Work effectively as a member of a team
• Punctual and reliable

Desired qualifications

Previous People Moving and Handling/ First Aid training (or equivalent).

Level 3 NVQ in Health and Social Care (or equivalent).

Future prospects

Potential progression onto a Level 5 apprenticeship if you are successful.

Things to consider

Working weekends and over the Christmas period.

Clean UK driving licence (due to the nature of the role).