Apprentice Customer Service Administrator
- Employer
- Cintrix Systems
- Location
- Cintrix Systems Cintrix Systems Ltd, Unit 8-9 Maritime Court, Bedwas Caerphilly Caerphilly CF83 8HU
- Salary
- £5.28 per hour and working hours would be 37.5 hours per week Monday - Friday (9am - 5pm with half h
- Closing date
- 3 Apr 2023
View more
- Specialism
- Sales / Customer Service
- Sector
- Unspecified
- Role Type
- Apprenticeship, Intermediate
- Start Date
- Ongoing
- Duration
- Undisclosed
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About the apprenticeship
Duties
Working alongside the Contracts Manager(s) with the management of contracts
To administer contracts, including updating equipment and ensuring the contract is compliant
To schedule, invoice and complete preventative maintenance visits
To schedule, invoice and complete corrective maintenance visits
To produce quotations for additional work as required, as well as chasing quotations
To produce project documentation including drawings, specifications and technical documents
To chase and place purchase orders
Ordering of stock and materials
To deliver the required information to clients in line with our KPI's
Work alongside colleagues and support where necessary
General office duties including filing and taking incoming phone calls as well as outgoing calls
To carry out any other reasonable management request
Additional information
Excellent communication skills and telephone manner and confident
Able to understand and follow company procedures
Able to motivate, prioritise and organise effectively
Good computer and word processing skills
High level of professionalism, confidentiality, and sensitivity to all matters
Works well under pressure and part of a team
No criminal record is essential as security screening to BS 7858 will be carried out
Requirements
Skills
The ideal candidate must have a flexible approach to work, be self-motivated and possess an excellent attitude
to customer service. They must have good interpersonal skills, high standards of personal hygiene, ability to
work independently and as a part of a team. They must be reliable and committed to the role and have a drive
to progress and learn
Qualifications
None
Language
Welsh Spoken Skills: No Welsh Written Skills: No
Course details
Training provider:
Talk training ltd
Training provider course:
Business & Administration
About the employer
Cintrix Systems
Cintrix Systems Ltd, Unit 8-9
Maritime Court, Bedwas
Caerphilly
Caerphilly
CF83 8HU
Disability confident
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
TBC
Duties
Working alongside the Contracts Manager(s) with the management of contracts
To administer contracts, including updating equipment and ensuring the contract is compliant
To schedule, invoice and complete preventative maintenance visits
To schedule, invoice and complete corrective maintenance visits
To produce quotations for additional work as required, as well as chasing quotations
To produce project documentation including drawings, specifications and technical documents
To chase and place purchase orders
Ordering of stock and materials
To deliver the required information to clients in line with our KPI's
Work alongside colleagues and support where necessary
General office duties including filing and taking incoming phone calls as well as outgoing calls
To carry out any other reasonable management request
Additional information
Excellent communication skills and telephone manner and confident
Able to understand and follow company procedures
Able to motivate, prioritise and organise effectively
Good computer and word processing skills
High level of professionalism, confidentiality, and sensitivity to all matters
Works well under pressure and part of a team
No criminal record is essential as security screening to BS 7858 will be carried out
Requirements
Skills
The ideal candidate must have a flexible approach to work, be self-motivated and possess an excellent attitude
to customer service. They must have good interpersonal skills, high standards of personal hygiene, ability to
work independently and as a part of a team. They must be reliable and committed to the role and have a drive
to progress and learn
Qualifications
None
Language
Welsh Spoken Skills: No Welsh Written Skills: No
Course details
Training provider:
Talk training ltd
Training provider course:
Business & Administration
About the employer
Cintrix Systems
Cintrix Systems Ltd, Unit 8-9
Maritime Court, Bedwas
Caerphilly
Caerphilly
CF83 8HU
Disability confident
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
TBC
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