Revenues Apprentice

What will the apprentice be doing?

We have an exciting opportunity for two motivated and enthusiastic individuals to join our Revenues service.

If you're looking for the opportunity to make a real difference, and follow a rewarding career, we want to hear from you! Your primary work base will be at our Eastleigh House offices in Hampshire.

Successful candidates will deal with all aspects of Council Tax and Business Rates, working in accordance with statutory regulations and/or discretionary policies.

The role will be varied as you will be dealing with a wide variety of people and ICT systems, be responsible for data input and processing of information, providing advice and helping to ensure customers receive accurate bills.

You will be dealing with all kinds of queries in a busy, open plan office environment.

What training will the apprentice take and what qualification will the apprentice get at the end?

You will be working to complete the Level 4 Revenue and Welfare Benefits Practitioner Apprenticeship qualification through the Institute of Revenues Rating and Valuation (IRRV).

The apprenticeship process will take approximately 18 months to complete. In addition to this you will receive on the job training through shadowing and practical working along with the opportunity for in-house and external training as offered throughout the council.

What is the expected career progression after this apprenticeship?

Upon successful completion of the Revenues and Welfare Benefits Practitioner Level 4 Apprenticeship there may be an opportunity to secure full time employment in our service.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Logical, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade 4-9) Essential
GCSE or equivalent Maths (Grade 4-9) Essential