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IT Support Technician Apprenticeship

Professional Apprenticeships
Lacock, Wiltshire
Closing date
28 Apr 2023

View more

Consulting & Business Services, Technology
Role Type
Start Date
12-18 months

Job Details

Please attach your CV when applying. If you do not do this, your application will not be considered.

Do you love IT?

Do you want to start an exciting new career in the industry, learning from experts?

This is an exciting opportunity to join a passionate and innovative business who are invested in the growth and development of their staff.

Stonegate Farmers are free range and organic egg specialists based from state-of-the-art facilities in the heart of Wiltshire. They are looking for a passionate and driven apprentice to join their IT team to help support colleagues.

Working as part of a growing IT team, you will be providing support and maintenance to your colleagues with a variety of tasks:

  • Troubleshooting basic IT and tech problems and dealing with them in a timely manner
  • Escalating more complicated issued to senior staff
  • Phone, in-person and remote support
  • Setting up and configuring new users
  • Following internal processes and updating logs
  • Providing a consistently high level of support
  • Actively supporting project work
  • Supporting the development of processes, procedures and documentation for the IT department

Person Specification

  • Passion for IT
  • Willingness to learn
  • Drive to develop and grow
  • Ability to work as part of a team
  • Excellent communication skills
  • Integrity and honesty


You will undertake the ground-breaking Professional Apprenticeships ICT Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.

During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:

  • Data Security
  • Hardware & Software
  • Computer Networking and so much more.

The programme is designed to mould you into a high-level, all-rounded technician. You will learn in detail about:

  • Cloud & Mobile Technologies
  • Technical Problem Solving
  • Advanced Data Security
  • Computer Networks
  • IT Communication & much more.

These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.

About the Employer

For over 90 years, Stonegate has thrived as a professional and innovative business with collaborative family values at its heart. Working with them means joining a community of experienced and passionate people who take pride in working for the largest supplier of free-range eggs in the UK, and the wonderful working environment it brings with it.

They offer employees an inspiring hub to work from, with plenty of opportunities to grow. They invest in people and take care in cultivating a working environment where everyone can achieve their full potential. Each distinct role within the Stonegate family, from production to distribution - and everything in between - offers exciting opportunities!


We're Professional Apprenticeships, a South West based apprenticeship provider, with a mission to help applicants find and secure their dream apprenticeship! 

Although we have over 50 years’ experience between us now, we were once former apprentices ourselves. So we know first-hand the possibilities unlocked by a well-planned apprenticeship.

There are many misconceptions about apprenticeships. Today young people visualise apprenticeships as a viable alternative to university. Over 8,000 local businesses employ apprentices to further develop their workforce.

We place more emphasis on the recruitment and matching process to ensure that both the young person and business can be sure they find the perfect match.

Check out our current apprenticeship vacancies now!

Find Us
0117 422 4000
Filwood Green Business Park, 1 Filwood Park Ln,

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