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Digital Support Apprentice

Employer
QA Apprenticeships
Location
West Lothian
Salary
£14,000 per annum
Closing date
21 Apr 2023

View more

Specialism
Administration
Sector
Unspecified
Role Type
Apprenticeship
Start Date
Immediate
Duration
Permanent

Job Details

'Integrity, Service, Professionalism' - Mulholland Plant Services have been Scotland's independent leader for plant hire since 1999. With quality in everything they do, they have secured a strong reputation within their sector providing state of the art equipment and exceptional customer service.

Leading plant hire specialists Mulholland Plant Services are offering an opportunity within the Digital Administration sector. Solutions focused and with first class customer service at the forefront of their business, they have secured strong client relationships and are on the hunt for an apprentice to join their reputable team. You will be working within the Administration Team, providing exceptional customer service, and liaising with clients daily while working with an experienced and dedicated team.

You will gain an SCQF Level 6 Diploma in Digital Application Support Modern Apprenticeship.

Additional Information:

  • Working hours - Monday to Thursday 8am – 5pm and Fridays 8am – 4:30pm Salary - £14,000 per annum (starting salary), The salary will be reviewed after completion of the apprenticeship

Interested? Apply Today!

Key Responsibilities:

  • Liaising with clients daily over the phone Taking client messages and communicating these with the team Accurately inputting data onto a CRM system Responding to emails over Microsoft Office 365 Contract inputting and filing of contracts Actioning live Hire Reports via CRM Service Administration Maintaining service records Assisting the department with ad hoc duties that are required

Candidate Attributes:

  • Positive working attitude Excellent communication skills, both written and verbal Enthusiasm for providing exceptional customer service Strong work ethic High attention to detail Eagerness to learn Good organisation skills Ability to work well in a team environment and autonomously

Important Information

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.

Company

QA Apprenticeships is the first Ofsted 'Outstanding' rated IT apprenticeships provider, as well as 3-time consecutive winner of Apprenticeship Programme of the Year (2012, 2013 and 2014). According to Ofsted, we deliver "world-class" apprenticeship programmes with "exceptionally well qualified" staff. Most of our apprentices "deliver a high standard of work for their employers and exceed expectations, often finding better ways of working and reducing costs".

Why choose QA Apprenticeships?

  • The first IT apprenticeships business rated Ofsted Outstanding
  • 100% of QA apprentices have jobs from day one of their 12–14 month apprenticeship programmes
  • 94% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average (National Apprenticeship Service 2012)
  • We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012, 2013 & 2014
  • Leading apprenticeship partner for Microsoft, Oracle, HPE, Cisco and Association of Project Management

 

Company info
Website
Telephone
01753898736
Location
Rath House 55-65 Uxbridge Road
Slough
Berkshire
SL1 1SG
GB

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