Business Admin Apprentice

This is an excellent opportunity for an apprentice who may be considering a career in recruitment, administration, customer service or healthcare/social care. You will be assisting with rotas for our clients and handling general enquiries. The successful candidate will be working towards Business Administration Level 3 with Babington.

What will the apprentice be doing?

• Assisting with rotas for our clients which include care homes, hospitals, housing associations, local authorities and residential/supported living services
• Call staff to offer and book them into shifts
• Build and maintain strong working relationships with our clients and staff, keeping in regular contact via telephone and email
• Act as the first point of contact for staff and clients
• Handle incoming queries in a timely and professional manner
• Ensure information added to our internal databases is accurate and kept up-to-date
• Send documentation to clients, as required
• Assist where required with recruitment administration
• General filing, scanning, copying and maintenance of information storage systems
• Handling general client and workforce enquiries via telephone and email

What training will the apprentice take and what qualification will the apprentice get at the end?

• Level 3 Business Administrator Apprenticeship standard
• Remote delivery
• 18 month duration with 12 months of the learning period and 6 months end point assessment
• Level 2 maths and English functional skills if required

What is the expected career progression after this apprenticeship?

We would envisage the apprentice to learn multi-faceted roles that would enable them to be able to continue after the apprenticeship, with a view to specialising in a particular role eventually, as opportunity arises.

We currently have 5 long-term staff who previously came to us as an apprentice and went onto full-time employment, one of which is now a manager, but they have all progressed to some sort of promotion.

• Annual wage £13,319.00

   

• Working week Monday - Friday 8am-4pm / 9am-5pm / 8.30am-4.30pm with half hour for lunch

   

  Total hours per week: 37.5

   

• Expected duration 18 Months