Apprentice Receptionist

Bexley (City/Town), London (Greater)
£3.70 per hour
29 Jan 2019
28 Feb 2019
Start Date

Employer Description

GP Surgery – The practice is a Training Practice; Drs Payne, Hussain, Mahil, Rupal and Jey are GP trainers, and there are currently eight trainees (referred to as GP registrars). The Practice also hosts student nurses.

There are 3 surgeries at Shorne, Istead Rise and along with the Summerhouse Surgery in Bexley.

The practice dispenses medicines to many patients at the Shorne Surgery, and to a limited number of patients at Istead Rise.

The practice believes in the traditional standards of general practice and is committed to providing the highest standards of medical care.


Description of Vacancy

To ensure the provision of an efficient and compassionate service to the patients. To work as an effective and efficient team member to provide this service.



We are looking for someone to cover the reception front desk of busy GP surgery. There will be general office duties and the candidate will be offering support to our team, carrying out administration related to patient service.

Duties include: –

Greeting and speaking to customers

Answer telephone enquiries

Maintaining customer records

Data Input.

Contacting customers to arrange appointments.

Assisting in customer enquiries

Assist in general office administration

To open, date stamp and sort the post

To get out patients notes as required.

To file notes, results and letters and clear scanning folder

Cover at Istead Rise and Shorne



£3.70 per hour, salary will be reviewed annually in April



37.5 per week. The Practice hours are currently 8 am – 6.30 pm, in line with the usual NHS contract, plus extended hours one morning a week between 7am and 8 am. One session a week will be at Istead Rise as Summerhouse have a Thursday afternoon closure.


Skills Required

Customer service

Interpersonal skills





Personal Qualities

Ability to work without direct supervision

Adherence to the need for strict confidentiality

Able to use own judgement

Ability to work as part of a team

Pleasant and articulate

Ability to work under pressure

Flexibility of working hours

Residential rights in the UK

Full driving license preferred

Smartly and appropriately dressed


Qualifications Required

Prefer GCSE Math & English.


Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.


Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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