Apprentice Receptionist
- Employer
- Kent Training and Apprenticeships
- Location
- Bexley (City/Town), London (Greater)
- Salary
- £3.70 per hour
- Closing date
- 28 Feb 2019
View more
- Specialism
- Administration
- Sector
- Healthcare, Pharmaceuticals & Science
- Role Type
- Apprenticeship, Intermediate
- Start Date
- Immediate
- Duration
- Undisclosed
Job Details
Employer Description
GP Surgery – The practice is a Training Practice; Drs Payne, Hussain, Mahil, Rupal and Jey are GP trainers, and there are currently eight trainees (referred to as GP registrars). The Practice also hosts student nurses.
There are 3 surgeries at Shorne, Istead Rise and along with the Summerhouse Surgery in Bexley.
The practice dispenses medicines to many patients at the Shorne Surgery, and to a limited number of patients at Istead Rise.
The practice believes in the traditional standards of general practice and is committed to providing the highest standards of medical care.
Description of Vacancy
To ensure the provision of an efficient and compassionate service to the patients. To work as an effective and efficient team member to provide this service.
Responsibilities
We are looking for someone to cover the reception front desk of busy GP surgery. There will be general office duties and the candidate will be offering support to our team, carrying out administration related to patient service.
Duties include: –
Greeting and speaking to customers
Answer telephone enquiries
Maintaining customer records
Data Input.
Contacting customers to arrange appointments.
Assisting in customer enquiries
Assist in general office administration
To open, date stamp and sort the post
To get out patients notes as required.
To file notes, results and letters and clear scanning folder
Cover at Istead Rise and Shorne
Wage
£3.70 per hour, salary will be reviewed annually in April
Hours
37.5 per week. The Practice hours are currently 8 am – 6.30 pm, in line with the usual NHS contract, plus extended hours one morning a week between 7am and 8 am. One session a week will be at Istead Rise as Summerhouse have a Thursday afternoon closure.
Skills Required
Customer service
Interpersonal skills
Accuracy
Adaptability
Confidentiality
Personal Qualities
Ability to work without direct supervision
Adherence to the need for strict confidentiality
Able to use own judgement
Ability to work as part of a team
Pleasant and articulate
Ability to work under pressure
Flexibility of working hours
Residential rights in the UK
Full driving license preferred
Smartly and appropriately dressed
Qualifications Required
Prefer GCSE Math & English.
Training Provided
On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.
Regular work based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
Important Information
The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.
KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.
Company
Kent Training & Apprenticeships has been established for 30 years and over this time has become the leading work based training provider in Kent, providing training solutions to both companies and individuals across the county. We are a countywide organisation and have 5 dedicated KT&A centres across Kent. All of our centres can be contacted by calling us on FREEPHONE 0800 731 4297 KT&A works with over 300 employers throughout Kent, delivering Apprenticeships and National Vocational Qualifications (NVQs) and has helped over 25,000 people to realise their career ambitions.
- Website
- http://www.kenttrainingandapprenticeships.co.uk/
- Telephone
- 03000422916
- Location
-
Unit A-B London Road Trading Estate
London Road
Sittingbourne
Kent
ME10 1SX
GB
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