IT Apprentice (Box Technologies)

Level 3 Information Communications Technician

Weekly Hours Worked – Monday to Friday

About the company:

Box Technologies is part of the Flytech Corporation – a global technology business with over 500 employees with a market capital in excess of $350 million dollars and our success means we are always looking to hire more winners for our team.

Brief job description:

As an IT apprentice at Boxtec you’ll have a busy, but varied workload providing support to the IT & Business Systems Manager and business by taking on IT support tasks, at times in conjunction with one of our support partners. You’ll also be supporting business critical projects and system upgrades as part of a small team.

The successful candidate will be starting in August/September

Your duties and responsibilities in this role will consist of:

• Supporting and in time, or where possible take the lead on IT support issues across the business.
• Supporting IT projects as required as part of a small team.
• Develop strong working relationships with staff across the business As the role develops, support with the IT & Business Systems Manager and Operations Director to identify areas for improvement.

Qualifications:

• 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)

Skills Required:

• Have a strong interest in IT, specifically IT support for software applications e.g. Microsoft Office, administration e.g. Active Directory and network technologies.
• Be keen to learn new skills and achieve good/passing results within any training or academic studies as part of the apprenticeship scheme.
• Be able to quickly pick up new skills and work to strict timescales when required Possess a keen eye for detail.
• Show strong interpersonal skills and comfortable interacting with staff across the business at all levels.
• Possess a “Can do” attitude and take ownership of tasks, issues and resolutions.
• Be flexible in nature to support the IT & Business Systems Manager on other IT projects as required.
• Ability to work on own initiative as well as part of a small team. Support new apprentices who may join the Boxtec apprentice scheme.

Personal qualities:

• Passion for technology with a desire to learn.
• The ability to use your own initiative, be curious and to work unsupervised as required.
• Accuracy and attention to detail with an ability to work at pace.
• Enjoys working as part of a high performing team to achieve a common goal with a can-do attitude.
• A calm and professional manner with a flexible and adaptable approach to work.
• Ability to remain calm in a fast paced and stressful environment.
• Ability to prioritise workload.
• Ability to learn new systems quickly.

Future prospects:

The role offers long term security and the opportunity to progress into a permanent position.

Training to be provided:

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

• Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
• Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
• Prioritise systems support tasks and monitor and maintaining system performance.
• Maintain regulatory, legal and professional standards.
• Support the information systems needs for your business.