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Assistant Restaurant Manager Apprentice

Employer
Lifetime Training
Location
Newcastle upon Tyne
Salary
£26k - 27k per year
Closing date
19 Jun 2023

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Specialism
Business / Management
Sector
Hospitality & Travel
Role Type
Apprenticeship, Advanced
Start Date
Immediate
Duration
12-18 months

Job Details

You will support the restaurant management team & play an important part alongside the Restaurant manager. As a Trainee Management Development Apprentice, you will help run our multi-million-pound business.

You will be responsible for leading team engagement and achieving world class results! Your job involves running the restaurant, proactively leading by example, and coaching the team at all opportunities.

You will be a key player in controlling the business and most of all, making sure every customer that walks through our doors, is welcomed and leaves being our next biggest fan.

You will be offered on the job training and the apprenticeship will support your development and beyond.

Please be aware that for this role you will need experience of leading a team in a hospitality or retail environment, with a proven track record of improving guest experience.

PLEASE ATTACH YOUR UP-TO-DATE CV TO YOUR APPLICATION.

Day to day responsibilities:

o Opening and closing the restaurant securely

o Overseeing that the restaurant is regularly cleaned - organising the cleaning schedules and doing spot checks to make sure it is being followed closely

o Seeing personally to your team member's development and growth

o Managing your team on shift and making sure customers are provided with the highest quality service

o Review guest feedback with the Restaurant General Manager to guarantee continually improving customer satisfaction

o Plan for every potential opportunity to increase sales - including keeping an eye on any local events in the community and with competition

o Conduct daily, weekly and monthly business reports for your restaurant, working with your Area Coach to develop growth plans

o Understand how your restaurants works within your community and understand what drives profit

o Making sure the team are clear on their sales goals at the beginning of every shift

o Ensure good practice around all cash handling and in-store banking procedures. You will have a strong understanding of how to control costs including labour costs, stock levels, ordering and deliveries

What does the training look like?

o We start with the basics, you'll be side by side with our team members, learning how to cook our delicious chicken, build our burgers and delight our guests.

o Each section of our training is blended, including online learning and on the job training (got to get your hands dirty). All our leaders complete this training so that they can develop a full understanding of our business.

o You'll then move onto your management training, starting with the Shift Leadership Programme.

o You will learn how to lead a great experience for our team and our customers, ensuring amazing product, with service that is never slow! There's continuous development for the right candidate, progressing up the career path to ARGM and RGM.

 

Company

Lifetime provides award-winning apprenticeship programmes and expert strategy advice. We are specialists in delivering apprenticeships across the Business Services, Management, Health and Social Care, Early Years, Active Leisure, Hospitality and Retail sectors between levels 2 to 5. We’ve developed through organic growth and strategic acquisitions over the last 25 years to become the UK's largest national provider of apprenticeships. We support over 20,000 learners a year, using our extensive knowledge and robust resource. Our team of over 1,000 employees ensures that we provide high quality, national coverage. Lifetime's Head Office houses our Operations 'Support Hub', while our delivery teams of Regional Trainers, English and maths Tutors, Area Managers, and Quality Improvement Coaches are field-based throughout the UK. This ensures that we can offer nationwide coverage with local delivery.

Company info
Website
Telephone
0333 014 3669

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