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Apprentice Software Engineer

Employer
BRIDGEHEAD SOFTWARE LIMITED
Location
Dorset House, Regent Park, Kingston Road, KT22 7PL
Salary
£11,000.00 annually
Closing date
1 Jul 2023

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Specialism
IT
Sector
Technology
Role Type
Apprenticeship, Degree
Start Date
August
Duration
Permanent
What will the apprentice be doing?

Apprentice Software Engineer (ASE) is a role within the Engineering department to support the software development teams in a wide range of areas. This includes product support, test and QA, performance measurement and deployment. As experience and knowledge increases there will be opportunities for software development for both internal and production use. The ASE will need to gain familiarity with the components of the HealthStore product, and they are likely to respond to support requests directly, working with the support and services teams, developers, and the product codebase. The ASE will receive guidance and support from the SEM and members of the development team.

Over recent years, the Development team has adopted an Agile Scrum model in software development, and the Agile philosophy is being adopted in the wider business. You will be joining at a time of positive change in how our software is engineered, built, tested and deployed, and you are highly likely to be working with the latest technologies in automated test and deployment in support of our move to a DevOps, CI/CD environment, for both on-premise and cloud customers.

Primary Objectives and Responsibilities:
  • Developing a deep understanding of the product codebase and the underlying technologies to gain an expert understanding of the product and how it is used by our customers.
  • Determine the root cause of any support issue either independently or with the support of the development team
  • Primary point of contact for escalated support cases for the HealthStore® product components.
  • Working closely with the development team to support new developments.
  • Providing internal support by provisioning and configuring test and demonstration systems for the Development, Quality Assurance and Test functions.
  • Developing internal tools to automate repetitive or time-consuming tasks.
  • Taking an active part in the software development lifecycle, including sprint planning, review and retrospective ceremonies and to work with other team members and stakeholders to support the development and delivery of quality software.

What training will the apprentice take and what qualification will the apprentice get at the end?

Qualification

The successful candidates will undergo a Digital and Technology solutions professional integrated degree apprenticeship which will result in a BSc (Hons) Digital And Technology Solutions.

Logistics:

Each week, you will be home-based for 4 days with in-person meetings at regular intervals and university based for 1 day.

University details:

The University of West London (UWL) is based in Ealing, the closest underground/rail stations are Ealing Broadway or South Ealing. In addition, UWL has campus locations in Brentford and Reading, which you may be required to travel to.

What is the expected career progression after this apprenticeship?

Likely to be offered a full-time position in as a Software Engineer or similar role.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Team working, Coding, Conferencing, Collaboration Tools, Office 365, Can work online

Qualifications

GCSE or equivalent Maths, English (Grade A*-C or 9-4) Essential
A Level or equivalent Any subject (Grade B,B,C) Essential
BTEC or equivalent Computer Science (Grade Distinction, Merit, Merit) Essential

Things to consider

BridgeHead Software is a fully remote business with staff being home based, but there are regular face-to-face meetings. All equipment is provided.

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