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Quality Assurance Analyst - Software Tester Apprenticeship

£18,000.00 annually
Closing date
27 Jun 2023

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Banking & Financial Services
Role Type
Apprenticeship, Higher
Start Date
What will the apprentice be doing?

For existing systems, you will work with the Project Manager, and appropriate developers to understand the impact of new change requests from Clients, and what affect they may have on the existing system features. You will work with the wider team to determine appropriate solutions where impacts are realised.

Role Responsibilities
  • Monitoring the Service queue, and be the first point of triage
  • Collaborate closely with other team members
  • Execute all types of testing (System, Integration, and Regression)
  • Compare test outcomes against expected results, documenting these in the appropriate systems for tracking purposes
  • Detect and track software defects and inconsistencies
  • Provide solutions within appropriate timelines, always adhering to SLAs
  • Provide support and documentation for developed systems when required

Example Daily Tasks:
  • Manage the incoming Service Desk queue, and liaise with PMs & Developers to assign tasks to the appropriate team member
  • Liaise with Development team regarding items ready for test / scheduled releases
  • Review User Stories & requirements to define test conditions & cases
  • Review workload both personal and across the team with the Project Manager, to assess test input required on projects

Personal Profile:

The following traits should be ideal, but not mandatory:
  • Keen eye for detail, with proven analysis skills
  • Keen collaborator and team player
  • Have some knowledge of varying types of testing
  • Be time conscious, with an ability to find workarounds in a timely manner
  • Be eloquent and able to explain issues / solutions clearly
  • Be able to adapt to change, and alternating projects when development items are passed across for quality assurance

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 4 Software Tester Apprenticeship Stadard:
  • Firebrand is the leader in Accelerated Learning, and has grown to become a global business - with training centers around the world. Since its inception in 2001 the company has grown at an incredible rate; more than 30,000 students have now gained IT and project management certification through our unique Accelerated Learning methodology
  • We are a Microsoft Gold training partner and all our apprenticeship courses have been developed in conjunction with Microsoft, and the courses are regularly monitored by the Government, Microsoft and City & Guilds

What is the expected career progression after this apprenticeship?
  • Full time position at the company
  • Could progress to Business Systems Analyst or similar
  • Would support further training appropriate to the role

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent 5 x GCSE's Including English and Maths (Grade C / 4 and above) Essential
A Level or equivalent 2 x A Levels (or equivalent) in IT (Grade Pass (BTEC) / C (A-level)) Essential

Things to consider

Please ensure that your full educational history is included in your application

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