Facilities Helpdesk Apprenticeship

About the apprenticeship

Duties

● Operate the help desk.
● Administer the delivery of property maintenance.
● Use of facilities management IT system.
● Call handling with clients and contractors, ensuring regular communication and updates
● Take property viewings and inspections when required.
● Making sure jobs are completed within the service level agreement.

Additional information

● Casual dress
● Company events
● Flexitime
● Free parking
● Gym membership
● On-site parking

Requirements

Skills

Hard working.
Self-motivated.
Customer service driven.
Having drive and commitment.
Good administration skills.
Willing to learn new skills.
Organised and punctual.

Qualifications

GCSE English and Math - C or above

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Coleg Cambria

Training provider course:
Business Administration Level 2

About the employer

Sunrise Facilities Management
Sunrise Facilities Management, Riverside House
Riverside Lane
Saltney
Flintshire
CH4 8RQ

Disability confident

No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

At business HQ