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Apprentice Customer Service Practitioner - Procurement

NHS England Apprenticeships
Competitive salary
Closing date
10 Jun 2023

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Job Details

Job summary

Would you like to start your exciting career with the NHS, learning new skills and how to manage order enquiries, process Purchase Orders and price check products on behalf of Gloucestershire NHS? Why not apply for our fantastic opportunity which enables you to gain experience whilst achieving a nationally recognised apprenticeship qualification?

Job Title: Apprentice Customer Service Practitioner - Procurement

Division: Corporate

Department: Gloucestershire Procurement Shared Service

Responsible and accountable to: Team Leader e-Procurement and Purchasing

Terms of contract: GHNHSFT Apprenticeship Terms and Conditions, Fixed

Term (15 months)

Location: Victoria Warehouse, The Docks, Gloucester

Hours 37.5 hours per week; Monday to Friday

Main duties of the job

An excellent opportunity has arisen for a well organised and committed individual to be an Apprentice Customer Service Practitioner within Gloucestershire Hospitals NHS Foundation Trust.

The apprentice will complete a Level 2 Customer Service Practitioner apprenticeship with Adult Education Gloucestershire whilst gaining valuable customer service, administration and purchasing experience in the Procurement Department providing services to local healthcare organisations.

This apprenticeship vacancy would be suitable for a school leaver or someone who would like a change in career who has an interest in customer service in the specialist area of procurement, purchasing of goods and services.

The apprentice will be managed by the Team Leader e-Procurement and Purchasing and be supported to carry out activities including:

- The ordering of Goods, Services and Works

- Processing enquiries received from Customers and Suppliers

- Obtaining prices and quotations

- Processing of orders compliant with the Trusts' Standing Financial Instructions, Procurement Policy and current legislation

- Supporting low value tender exercises

Knowledge, Skills and Experience or Aptitude Required

- GCSE Grade D/3 English & Mathematics D/3 or equivalent.

- Please see person specification for further detail.

About us

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Date posted

25 May 2023

Pay scheme



£10,324.31 a year per annum




15 months

Working pattern


Reference number


Job locations

Victoria Warehouse




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