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Elective Access Officer Apprentice

NHS England Apprenticeships
Competitive salary
Closing date
12 Jun 2023

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Job Details

Job summary

Elective Access Officer

We are looking for an Referral to Treatment, validation and an e-RS officer or apprentice who will support divisional teams to deliver compliant waiting times through effective pathway validation and maintenance processes.

The successful candidate will be an individual who can demonstrate a good understanding of Referral To Treatment (RTT) and non-RTT Waiting List validation, e-RS and able to demonstrate their ability to support the development of others.

This role offers a good opportunity for close-working with divisional teams to ensure we deliver elective activity in an effective way and provide timely care for our patients.

Candidates can qualify for an Apprenticeship as part of this role...

Apprenticeshop overview - To undertake a 22 month development programme in either Business Administration - Access and Performance, or Improvement Technician dependent on experience through work based learning and by attending regular training sessions. Supervision and support will be provided during all tasks, enabling the apprentice to work within the organization to gain experience, confidence and to deliver effective and safe patient focused support, to the designated team.

Main duties of the job

The post holder will be responsible for investigating patient pathways in accordance with national and local guidance and validation of data used to measure the Trust's compliance with Referral to Treatment (RTT) national returns for admitted, non-admitted and incomplete performance.

The post holder will provide timely information to Trust Managers to ensure national targets are not breached.

The post holder will work to ensure data completeness and quality, using all networks and resources to expedite efficient patient pathways. The post holder will support the management of referrals through the E-RS system.

The post holder will provide clear guidance and training to all staff on the effective validation of RTT data and complete audits as part of a continuous cycle for improvement in data quality and pathway monitoring.

About us

North Middlesex University Hospital is one of London's busiest acute hospitals, serving more than 350,000 people living in Enfield and Haringey and the surrounding areas, including Barnet and Waltham Forest.

Every day, on average, we see 500 patients in A&E; 15 babies are born in our maternity unit; about 450 inpatients are cared for on our wards; about 50 patients have major or minor surgery in one of our 10 operating theatres; and about 800 people attend our outpatients clinics.

We provide a full range of adult, elderly and children's services across medical and surgical disciplines. Our specialist services include stroke, HIV/AIDS, cardiology (including heart failure care), haematology, diabetes, sleep studies, fertility and orthopaedics. Our sickle cell and thalassaemia department is nationally recognised as a leading centre for these diseases.

At North Middlesex University Hospital, you'll find a team that truly believes in living our values in everything we do. We are caring, we are fair and we are open.

Date posted

01 June 2023

Pay scheme

Agenda for change


Band 4


£22,505.40 a year pa inc HCAS




22 months

Working pattern


Reference number


Job locations

North Middlesex University Hospital NHS Trust

Sterling Way


N18 1QX


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