Trainee Tech Support with a Desire for Product Development
- Employer
- CPR Global Tech
- Location
- CPR Global Tech Unit E2 Lakeside Technology Llansamlet Swansea Swansea SA7 9FF
- Salary
- National minimum wage
- Closing date
- 13 Jun 2023
View more
- Specialism
- Other
- Sector
- Unspecified
- Role Type
- Apprenticeship, Advanced
- Start Date
- Ongoing
- Duration
- Undisclosed
You need to sign in or create an account to save a job.
About the apprenticeship
Duties
As a Trainee Tech Support with a Desire for Product Development, you will play a crucial role in assisting our clients with technical issues and providing exceptional customer service. Additionally, you will collaborate with our product development team to contribute to the creation and improvement of our software products. This role is designed to provide you with comprehensive training and exposure to various aspects of our business, allowing you to develop valuable skills in both tech support and product development.
Additional information
We are a dynamic and innovative technology company focused on providing cutting-edge solutions to our clients. We are seeking a highly motivated Trainee Tech Support professional with a passion for product development to join our team. This is an exciting opportunity for an individual looking to gain hands-on experience in both technical support and product development.
Requirements
Skills
Requirements:
• Strong technical aptitude and a genuine interest in software development and product improvement.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues.
• Strong communication skills, both written and verbal, to effectively interact with customers and internal teams.
• Solid organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines.
• Demonstrated ability to work independently and collaboratively in a team environment.
• Familiarity with programming languages, software development methodologies, and debugging tools is a plus.
• Prior experience in customer support or a related role is advantageous but not required.
• A great personality and ability to work as part of a team.
Benefits:
• Comprehensive training and mentorship program to enhance technical and professional skills.
• Exposure to a fast-paced, dynamic work environment that encourages innovation and creativity.
• Opportunity to work with cutting-edge technologies and contribute to the development of innovative software / hardware products.
• Factory visits plus exhibiting in international countries promoting products.
• Room for growth and advancement within the company based on performance and aptitude.
• Competitive salary package and benefits.
Qualifications
N/A
Language
Welsh Spoken Skills: No Welsh Written Skills: No
Course details
Training provider:
Gower College Swansea
Training provider course:
IT, Software, Web and Telecoms.
About the employer
CPR Global Tech
Unit E2 Lakeside Technology
Llansamlet
Swansea
Swansea
SA7 9FF
Disability confident
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
Teams / Face to face
Duties
As a Trainee Tech Support with a Desire for Product Development, you will play a crucial role in assisting our clients with technical issues and providing exceptional customer service. Additionally, you will collaborate with our product development team to contribute to the creation and improvement of our software products. This role is designed to provide you with comprehensive training and exposure to various aspects of our business, allowing you to develop valuable skills in both tech support and product development.
Additional information
We are a dynamic and innovative technology company focused on providing cutting-edge solutions to our clients. We are seeking a highly motivated Trainee Tech Support professional with a passion for product development to join our team. This is an exciting opportunity for an individual looking to gain hands-on experience in both technical support and product development.
Requirements
Skills
Requirements:
• Strong technical aptitude and a genuine interest in software development and product improvement.
• Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues.
• Strong communication skills, both written and verbal, to effectively interact with customers and internal teams.
• Solid organizational and time management abilities, with the capacity to prioritize tasks and meet deadlines.
• Demonstrated ability to work independently and collaboratively in a team environment.
• Familiarity with programming languages, software development methodologies, and debugging tools is a plus.
• Prior experience in customer support or a related role is advantageous but not required.
• A great personality and ability to work as part of a team.
Benefits:
• Comprehensive training and mentorship program to enhance technical and professional skills.
• Exposure to a fast-paced, dynamic work environment that encourages innovation and creativity.
• Opportunity to work with cutting-edge technologies and contribute to the development of innovative software / hardware products.
• Factory visits plus exhibiting in international countries promoting products.
• Room for growth and advancement within the company based on performance and aptitude.
• Competitive salary package and benefits.
Qualifications
N/A
Language
Welsh Spoken Skills: No Welsh Written Skills: No
Course details
Training provider:
Gower College Swansea
Training provider course:
IT, Software, Web and Telecoms.
About the employer
CPR Global Tech
Unit E2 Lakeside Technology
Llansamlet
Swansea
Swansea
SA7 9FF
Disability confident
No, we are not part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
Interview arrangements
Teams / Face to face
You need to sign in or create an account to save a job.
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert