Apprentice Underwriter (Part-Time, Job-Share and Full-Time)

About the apprenticeship

Duties

• Build and manage relationships with Brokers, by listening, understanding, and meeting customer needs to support onboarding new business and retaining existing customers through delivering excellent service.
• Support Zurich's culture by demonstrating trading and negotiation behaviours.
• Develop sound risk and business awareness alongside learning our organisation's risk appetite.
• Quote and set coverage, negotiate terms and conditions on New Business, Mid Term Adjustment and Renewals.
• Make Outbound calls to Brokers, demonstrating a desire to win business, alongside managing tasks, Inbound Calls and Live Chat. 
• Resolve technical problems by referring to policies, procedures, specifications and on short-term, defined scope projects. 

Requirements

Skills

• Excellent communication skills.
• Basic knowledge of the insurance industry/Financial Services and the legal and regulatory environment is preferable but not essential.
• A solutions and service orientation.
• Team player.
• Strong skills in relationship building, active listening, needs analysis and win-win negotiating.

Qualifications

GCSE 4/C and above in English and Maths

Language

Welsh Spoken Skills: No Welsh Written Skills: No

Course details

Training provider:
Apprenticeship Learning Solutions Ltd

Training provider course:
Underwriting

About the employer

Zurich
Zurich Financial Services, Floor 5
3 Callahgan Square
Cardiff
Cardiff
CF10 5BT

Disability confident

Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.

Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.

Interview arrangements

1 hour Skills and Strength based Interview