About the apprenticeship
Accurate uploading, filing and accessing Restart participant's files including archiving on a regular basis.
General use of Microsoft Word, Excel, Power Point, Outlook and Teams.
Communicate with Restart participants about their appointments.
Complete online applications with Restart participants.
Meet with Restart participants to gather information required prior to attending Initial meeting.
Meet with Restart participants to gather information for their CV.
Update job boards and notice boards with up to date information.
Send out participant appointments letters.
Deal with telephone queries from participants.
General office duties.
Ensure the integrity, security and confidentiality of information used as part of your role and prevent access to it by unauthorised persons by both internal and external means.
Manage and record your own professional development in line with the Company's Business Plan and Staff Development Plan.
Promote the commitment to Safeguarding in line with the Safeguarding Children and Vulnerable Adults Policy and Procedure.
Promote Equal Opportunities in line with Equal Opportunities Policy.
Ensure that all matters relating to Health and Safety are carried out in line with Company Policy and current legislation.
As appropriate to your role you will work to the Common Inspection Framework, ISO: 9001:2015, Investors in People, ISO 27001 and other quality standards as required by the company and its partners.
Good communication and interpersonal skills, including excellent written and spoken English
Good working knowledge of IT systems including Database, Spreadsheets and Word Processing
Be willing to work towards:
having an eye for detail and compliance
having the ability to prioritise and organise workload
being able to work independently and as part of a team
Be willing to undergo a Disclosure & Barring Service check
Competency with regard to Safeguarding
Ability to speak Welsh
Welsh Spoken Skills: Yes Welsh Written Skills: No
North Wales Training Ltd
Training provider course:
Level 2 Business Administration
About the employer
North Wales Training Ltd
Yes, we are part of the Disability Confident Scheme from the UK Department for Work and Pensions.
Please note that all apprenticeships are open to everyone. However, some organisations have worked to achieve Disability Confident accreditation. You should always apply for the apprenticeship you feel best suited to.
North Wales training to shortlist all applicants.