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Digital Administrative Support Apprentice

QA Apprenticeships
ML1 1RU, Motherwell
£13,000 - £15,000 per annum
Closing date
22 Jun 2023

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Technology, Telecommunications
Role Type
Apprenticeship, Advanced
Start Date
12-18 months

Job Details

Employer description:

Apleona UK, part of the global Apleona Group, is a provider of integrated facilities management. With a client base that extends across more than 350 UK operational sites, we employ in excess of 1200 talented people to deliver service solutions that work for our clients.

As an apprentice, you will be responsible for providing excellent customer service to both internal and external customers and clients. You will work within a team support desk environment and conduct several tasks to ensure the service delivery to the business is smooth and efficient. The individual in this role will need to show a keenness and aptitude for getting things right and will be able to work both on initiative and as part of a team.

Interested? Apply today!

Salary: £13,000 - £15,000 per annum

Working hours: Monday-Friday 8am-5pm (1 hour lunch)


  • Holiday entitlement is 22 days plus 8 BH
  • Auto enrolment pension
  • Employee discounts via Perkbox
  • Dental insurance
  • Cycle to work
  • Access to a virtual GP
  • Access to a health and wellbeing app

Vacancy description:

  • Providing office support as requested to the team which will include:
  • Recording work requests and updates on the company CAFM system
  • Raise and issue purchase orders to suppliers 
  • Daily use of Microsoft Outlook, Excel and Word
  • Proactively chase jobs with engineers/sub-contractors for completion details and update information online
  • Logging engineers jobs on database
  • Dealing with internal / external customers, contractors, suppliers and other Apleona sections

Desirable skills:

  • Ability to use computers to a good level for Word, Excel and Outlook
  • Excellent team player
  • Organised and proactive
  • Good written and verbal communication skills
  • Good time keeping

Important information:

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”

For more information about QA Apprenticeships, please visit our website. Note: This advert may close early if a suitable candidate is found before the advertised close date is reached.


QA Apprenticeships is the first Ofsted 'Outstanding' rated IT apprenticeships provider, as well as 3-time consecutive winner of Apprenticeship Programme of the Year (2012, 2013 and 2014). According to Ofsted, we deliver "world-class" apprenticeship programmes with "exceptionally well qualified" staff. Most of our apprentices "deliver a high standard of work for their employers and exceed expectations, often finding better ways of working and reducing costs".

Why choose QA Apprenticeships?

  • The first IT apprenticeships business rated Ofsted Outstanding
  • 100% of QA apprentices have jobs from day one of their 12–14 month apprenticeship programmes
  • 94% of QA apprentices secure permanent employment after completing; this is 20% higher than the national average (National Apprenticeship Service 2012)
  • We have won the coveted Apprenticeship Programme of the Year award for three consecutive years at The Learning Awards 2012, 2013 & 2014
  • Leading apprenticeship partner for Microsoft, Oracle, HPE, Cisco and Association of Project Management


Find Us
Rath House 55-65 Uxbridge Road

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