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Business Administrator Apprenticeship Level 3 - Welwyn Garden City

AL7 1JG, Welwyn Garden City
£10800 per annum
Closing date
8 Jul 2023

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We’re looking for a creative individual who has a keen desire to learn and get stuck in with all elements of the job. Reporting to our Operations Manager but working alongside each of our team members, the business administration apprentice will learn aspects of the business including inventory management, sourcing, embroidery production. 

Overall duties and responsibilities include;

Sales & Marketing

  • Research competitors’ marketing and social media activities
  • Work with company Director to update landing pages and keep website product descriptions, SEO keywords, images and inventory levels accurate
  • Assist with writing marketing newsletters and blog posts
  • Keep social media page updated and relevant
  • Maintain client database for marketing purposes
  • Design digital marketing ads
  • Take, edit and organise product photos for marketing and social media purposes
  • Attend sales events and pop-ups, working with clients to design orders


  • Research new product ideas
  • Attend trade shows to source new products
  • Work with the Company Director and manufacturers to develop new own-brand products
  • Liaise with manufacturers and suppliers to check on order status and delivery

Other responsibilities may include:
Order Management & Shipping

  • Ensure stock availability and alert the operations manager shortfalls
  • Package finished goods for shipment to / collection by clients, checking carefully for requests and using packing slips to ensure accuracy
  • Quality-check each finished item against the client order sheet to ensure the accuracy of the order, as well as checking for loose threads, untrimmed backing, removal of embroidery marking chalk, correct positioning and any other quality issue

Studio Management

  • Keep admin area clean and organised and dispose of embroidery trimmings, envelope seals and supplier packaging
  • Helping with general admin
  • Unpack stock deliveries and update website inventory levels
  • Maintain stock room in tidy order
  • File client and supplier invoices
  • Learn Shopify software to assist with invoicing clients, reconcile the bank account, pay suppliers and manage cash.


  • Keep thread area tidy
  • Trim backings of completed embroideries and sew label
  • Learn to use embroidery machines and software, to understand production process


Working week 9.30AM to 5.30PM

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