IT Infrastructure Technician Apprentice

Recruiter
Anonymous
Location
Hereford
Salary
Competitive
Posted
01 Feb 2019
Closes
01 Mar 2019
Specialism
IT
Start Date
Immediate
Duration
Permanent
We are looking for an IT Infrastructure Apprentice to join our team. You will be working for a well-established IT company in Hereford providing IT support to a large number of home and business users.

You will be:

* Diagnosing of both hardware and software computer issues. Mainly working with Microsoft Windows operating systems.

* Dealing with home and business customers on the phone and in person.

* Working as part of a small team to provide the highest level of customer support and after sales service.

* Supporting local businesses with all aspect of IT including networking and backup solutions.

* Setup and configuring Microsoft Windows and Microsoft Office software.

Working hours: Monday-Friday 9am-5pm.

Permanent job available for an individual who is looking for a long term position.

Required Education, Skills and Qualifications

* Full UK Driving Licence preferred

* Previous experience in an IT Support role preferred but not restricted to. Good people skills welcomed and all qualifications taken in to account.

Benefits

* Additional training available

Infrastructure Technician Level 3

* Level 3 Infrastructure Technician Apprentice qualification together with on site training by the employer.

* For those starting at Advanced (Level 3), the expected duration would be 15 months. There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship.

Knowledge Modules include:

* KM1 Networking and Architecture

* KM2 Mobile and Operating Systems

* KM3 Cloud Services

* KM4 Coding and Logic

* KM5 Business Process

* MTA Networking

* CompTIA A

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