IT Infrastructure Technician Apprentice

01 Feb 2019
01 Mar 2019
Start Date
This is a great entry level role for someone dedicated and eager to begin a career in the IT sector with a reputable company in Malvern.

The duties will include:

* Dealing with computer errors and software issues as and when they occur

* Supporting staff with system errors

* Carry out ad-hoc duties as directed by the Head of IT

* To deliver and set up ICT & Media equipment and support technologies in meeting rooms

Requirements and prospects

Desired skills

* An effective problem solver with an aptitude for understanding processes and investigating issues

* Desire to learn new technologies and skills

* Working knowledge of Windows and associated products

* Customer focused with good communication skills

Personal qualities

* Excellent attention to detail with analytical and judgement abilities

* Self-motivated and able to prioritise workload and meet deadlines

* Ability to work independently and as part of a team

* Confident, reliable and flexible

* An interest in business and how IT functions facilitate continuous improvement

Desired qualifications

* You ideally need 5 x GCSE's A*-C, or 9-4, or equivalent to include maths and English

* One grade D/3 in either maths or English may be accepted

Future prospects

* A permanent position will be considered upon successful completion of the apprenticeship.

* Level 3 Infrastructure Technician Apprentice qualification together with on site training by the employer.

* For those starting at Advanced (Level 3), the expected duration would be 15 months. There is an opportunity to progress on to the Higher Apprenticeship (Level 4) and ultimately on to a Degree Apprenticeship.

Knowledge Modules include:

* KM1 Networking and Architecture

* KM2 Mobile and Operating Systems

* KM3 Cloud Services

* KM4 Coding and Logic

* KM5 Business Process

* MTA Networking

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