Customer Service Apprentice
- Recruiter
- Key Training
- Location
- Leeds, West Yorkshire
- Salary
- £140 - £160 per week
- Posted
- 05 Feb 2019
- Closes
- 05 Mar 2019
- Ref
- LS7 3JB
- Specialism
- Sales / Customer Service
- Sector
- FMCG & Manufacturing, Technology
- Role Type
- Apprenticeship, Intermediate
- Start Date
- March
- Duration
- 12-18 months
Apprenticeship summary
Working week
- Monday to Friday 9:00am - 5:00pm Total hours per week: 35.00
Weekly wage
- £140.00 - £160.00
Expected apprenticeship duration
- 13 months
Apprenticeship level
- Intermediate Level Apprenticeship
Vacancy description
Working together with team to learn best possible Service Levels to all customers will be a priority, help & learn in team in the most effective manner.
- Help customer services task day to day basis
- Data Entry
- Supporting Sales Team
- Procurement
- Tending to emails and telephone calls
- Customer Follow ups
- General Customer Service
- Ad Hoc Duties
- Deal with potential customers.
- Serve customers
- Office filing & Documentation
- Help & Learn customer services in retails outlet
Requirements and prospects
Desired skills
- Computer literate
- Keen
- Bright
- Good attention to detail
Personal qualities
- Shows Enthusiasm for the role.
- Friendly and Approachable
- Reliable
- Driven
- Openness
Desired qualifications
- A-C GCSE or equivalent qualifications in maths and English are desirable however, not essential for this role
Future prospects
- Progression opportunities available upon completion of the apprenticeship
Training to be provided
- Customer Service Practitioner apprenticeship standard level 2
- In house training to be provided by the employer
- Functional skills in maths and English to be provided by the training provider wherever needed.
Apprenticeship standard
- Customer service practitioner