Office Administration Apprentice

Greenhithe, Kent
£4.50 per hour
07 Feb 2019
07 Mar 2019
Start Date

Employer Description

We are an established family-run business with a real passion for great tasting quality coffee celebrating 37 years within the coffee industry. We specialise in the supply of the world’s finest coffees, teas, beverage equipment, associated products and consumables.


Description of Vacancy

An excellent opportunity to work with an established coffee distribution company in Greenhithe. Join a small friendly and supportive team who will enable you to develop your skills in Office Administration and management. With accuracy and good attention to detail, our Business Apprentice will provide excellent administration and office support along with customer service to all parts of the business.


Answering telephone and filtering calls.

General filing – Sales and purchase invoice etc.

Updating sale cards from invoices.

Updating Servicing records (QFM)

Typing service invoices.

Assisting with the new web site admin on set up and business as usual.

Updating recall sales lists

Price list creation

Making up samples for customers

Stationery ordering

General photocopying and scanning

Post office duties

Sending EMAIL copy invoices

Managing monthly statements by e-mail or post

General administration support for the main office



£4.50 per hour

£168.75 per week



Monday – Friday 9am – 5:30pm

37 ½ (paid)

1-hour lunch break (unpaid)


Skills Required

Have excellent telephone manner

Have good numeracy, literacy and organisational skills

Delivering good customer service to partners who visit the business

Ability to follow processes and procedure accurately

Experience of computer input

Knowledge of Word and Excel

Problem solving skills


Personal Qualities

Excellent attendance and punctuality

Ability to work under pressure and to deadlines

Must have a flexible approach to work, with the ability to multi task

An open mind to further training and development

A good team player

Quick learner

Have a meticulous and efficient work ethic

Attention to detail


Qualifications Required

GCSE Maths and English or equivalent Level 2 Qualification.


Training Provided

On the job training with the employer whilst working towards the Apprenticeship Framework – consisting of the Intermediate NVQ Level, Technical Certificate and Functional Skills if appropriate.

Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.


Important Information

The employer has asked that you do not contact them direct. Doing so could jeopardise your application. You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid.

KT&A: Kent Training & Apprenticeships are part of Kent County Council and are a leading training organisation with nearly 30 years successful experience. KT&A specialise in high quality work-based training, delivered by qualified staff with personal experience of working in the skill area they teach.

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