IT Service Desk Apprentice

6 days left

Recruiter
Tandem Systems
Location
Bolton
Salary
£12,000.00 annual salary
Posted
15 Feb 2017
Closes
05 May 2017
Ref
VAC001171869
Specialism
IT
Sector
Unspecified
Role Type
Apprenticeship
Start Date
May
Duration
Permanent
Estio Training has an exciting new opportunity for an IT Service Desk Apprentice Tandem Systems based in Bolton.

Some of the duties and responsibilities in this role will include:

  • Working as part of a team installing, maintaining and supporting computer systems and networks
  • Monitoring systems
  • Taking support calls from customers
  • V​​​isiting customers
  • Configuring computer system

...and more!

This is a varied role working for a number of companies around the local area and beyond.

Requirements and prospects Desired skills
  • Microsoft Windows Server
  • Microsoft Windows desktops
  • Microsoft Exchange
  • Active Directory
  • SQL Server
  • Backup and DR
  • Cisco Routers and Switches
  • Firewalls
  • Telephone Systems (Cisco)
  • Wireless
  • Apple Mac
  • iPhone/Android Devices
  • Sharepoint
Personal qualities
  • Excellent communication skills and telephone manner
  • Excellent organisational and troubleshooting skills
  • You will be a self-motivated achiever who gains satisfaction from providing excellent customer service

Although not mandatory, it is desirable that the successful applicant has an interest in computing and internet technologies etc.

Qualifications required
  • Minimum 5 GCSEs (or equivalent) Grade C+ (including Maths)
  • Computing related college qualification (if appropriate)
  • A-Levels
Future prospects The role potentially offers long term security and the opportunity to progress into a permanent position.