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Sales Apprentice

Hilton Hotel
Reading, Berkshire
£24,000 per year
Closing date
29 Sep 2023

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Sales / Customer Service
Hospitality & Travel
Role Type
Start Date
18-24 months

Job Details

As a Sales Apprentice with Hilton, you will be working towards a Hospitality Team Member - Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed – just a passion for hospitality 


Benefits and Pay


·         Salary £24,000 per year


·         Travel and food discounts: 30 discounted hotel nights per year plus 50% off Food & Beverage (subject to individual outlets)


·         Free meals on duty


·         Holiday: 28 days including bank holidays (increasing yearly)


·         Pension scheme


·         High street discounts: with Perks at Work


·         Grow your career and Personal Development: programmes designed to support your career


·         24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub


·         Dedicated 1-2-1 support throughout your apprenticeship


·         Functional Maths and English skills offered alongside the programme




What will I be doing?


As Sales Apprentice, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The Sales Apprentice will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Sales Apprentice will perform the following tasks to the highest standards:


Receive and convert incoming enquiries to achieve targets and maximize revenue Seek opportunities to increase sales and conversions within the Team Manage an events schedule to maximise yield Focus on a consistently executed up-selling approach Build strong relationships with customers to fully understand their needs Arrange and carry out Hotel show rounds Ensure the complete administration and execution of all planned events Participate in hotel promotional activities


What are the desired skills?


To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:


·         Positive attitude


·         Good communication skills


·         Committed to delivering a high level of customer service


·         Ability to work on your own or in teams


·         The ability to deal with enquiries in a professional and polite manner




What are the desired personal qualities?


·         A passion for hospitality and guest service


·         Willingness to learn


·         The ability to stay calm under pressure


·         Excellent grooming standards


·         Ability to work in a fast-paced environment






At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.


We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.


Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company







WELCOME TO A WORLD OF OPPORTUNITIES – No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”.

Whether you are looking to kick start or develop your career, Hilton will provide you with several career growth and learning opportunities.


Here at Hilton, our thing is hospitality and maybe it’s yours too. Hilton offers you the freedom and flexibility of finding that one thing that you can turn into an exciting career.

Our Team Members named us a great place to work in 24 countries including #3 in the UK and #1 in Ireland.

Each year, we ask our Team Members what excites them most about working at Hilton so we can build on the positive aspects of their experiences at work. Here’s what they have said:

The people I work with

When you pursue a career at Hilton, you’re part of a unique global enterprise characterised by the closeness of its team members.

Opportunities to grow my career

With us, you can find the opportunity at every step of you career that fits your unique skills and passions. We offer award winning programmes for apprenticeships, internships and graduates.

• Pride in the Hilton brand

Diversity is at the core of our Vision, Mission, and Values. We are committed to an inclusive workforce that fully represents many different cultures, backgrounds and viewpoints.

• Connection with guests/customers

Team Members in our hotels work at the heart of our mission to be the most hospitable company in the world. Hilton has impacted billions of lives and thousands of communities around the world, bringing people and cultures together while expanding horizons and opportunities.

• Meaningful and fun work

Thrive at Hilton is our Team Member Value Proposition. It supports the well-being and performance of our Team Members with innovative programmes.

• Special and Unique Benefits

Hilton offers you and your family the chance to take that dream vacation with our “Go Hilton Travel Discount Programme” with deep discounts at our hotels around the world.  




Hospitality Integrity Leadership Teamwork Ownership Now


Company info
179-199 Holland Park Ave
W11 4UL
United Kingdom

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