Business Administration Apprenticeship

Key Training
Newcastle Upon Tyne, Tyne and Wear
£150 per week
15 Feb 2019
15 Mar 2019
NE12 9SZ
Start Date
12-18 months

Apprenticeship summary Working week:

  • Monday - Friday 9:00am - 5:00pm Total hours per week: 35.00

Weekly wage:

  • £150.00

Expected apprenticeship duration:

  • 12 months

Apprenticeship level:

  • Intermediate Level Apprenticeship

Vacancy description:

Duties will include:

  • Communicating over the telephone with clients and colleagues
  • Use excellent customers service continuously
  • Organise and report data
  • Managing in house computer system’s
  • Use a diary system
  • Sending and receiving emails
  • Postal and stationery duties
  • Filing and maintaining internal documents
  • Store and retrieve information
  • Meeting and greeting visitors
  • Scanning document


Requirements and prospects Desired skills:

  • Ability to make efficient use of resources
  • High level of motivation
  • Good social skills
  • Attention to detail
  • Excellent communication skills
  • Ability to multi-task
  • Basic Numeracy and Literacy skills
  • Sound knowledge of Microsoft and Excel packages

Personal qualities:

  • Ability to work independently and as part of small and busy  team
  • Responsible
  • Punctual
  • Efficient
  • Be able to use own initiative
  • Excellent telephone manner

Desired qualifications:

  • A-C GCSE (or equivalent) grades for maths and English are desirable however, not essential for this role.

Future prospects:

  • Progression within the role.

Training to be provided:

  • Business Admin Level 2 Qualification 
  • In house training to be provided by the employer 
  • Functional skills in maths and English to be provided by the training provider 

Apprenticeship framework: Business and Administration


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